Associate Director

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Associate Director.

The Associate Director role assists Relationship Directors in building affiliations by identifying and meeting existing and prospective customer needs. This role is responsible for identifying product and service opportunities, carrying out customer research, financial and credit analysis and helping prepare for customer meetings. Other fundamental parts of the role include co-ordination of credit applications or renewals and risk escalation management. In the absence of the Relationship Director, the role holder will act as the focal point for the relationship, products, and services.

We operate a hybrid working model and the office location for this role is flexible between Manchester, Liverpool and Chester. The role involves an element of travel on a frequent basis around the north west of the UK, so you must be within a commutable distance of this area.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Provide support to the Relationship Directors, to enable them to optimise the potential value of client relationships, improve client engagement and deliver needs-based solutions and fair outcomes for customers


• Enable proactive client management by attending client meetings with the RD as necessary and acting as the first point of contact for customers on daily credit-related enquiries


• Participate in deal discussions with clients alongside the RD, to acquire an understanding of the relationship and facilitate the management of complex local/international credit cases


• Prepare appropriate analysis, proposals, and presentations to prospective customers


• Support the RD in coordinating with product partners and ensuring data and call reports are accurately and updated in a timely fashion


• Monitor credit risk including concern lists and credit control reports and analyse management information


• Undertake financial, credit and profitability analysis and prepare CARM / DCP remarks

To be successful in this role you should meet the following requirements:

• Experience working in relevant environment/s, i.e. Commercial Banking is essential


• Strong working knowledge of remarks preparation, interpreting financial data and deal completion is essential


• A strong understanding of the Bank’s CMB systems would be advantageous


• A track record of gaining an understanding of customers' needs and delivering excellent customer service is important


• Strong verbal and written communication skills with experience of adapting your style and approach to the audience is a prerequisite


• Experience of planning and prioritising your own time effectively and adhering to strict deadlines is a must


• A comprehensive understanding of the regulatory frameworks and compliance requirements associated with financial services and experience of working within these would be advantageous

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: +44 207 832 8500