Associate Director, Communications

Wachsman is a global communications and strategy consultancy advising founders, executives and organisations operating at the forefront of emerging and transformative technologies.

Built for the digital and decentralised age, we deliver integrated advisory services spanning strategic communications, PR and media relations, reputation and issues management, investor relations, and policy communications. We help our clients establish, protect and advance their industry position as they navigate complex change, heightened scrutiny and rapid growth.

Founded in 2015, with regional headquarters in New York, Dublin and Singapore, Wachsman is a trusted partner to many of the world’s most innovative companies. We support high-growth organisations at critical inflection points, including market entry, fundraising, commercial partnerships, product launches, M&A, corporate repositioning, regulatory engagement and crisis situations.

Born in the blockchain industry, Wachsman has evolved into a strategic partner across a wide range of sectors, including fintech, payments and financial services, data and infrastructure, energy and climate tech, gaming and e-sports, arts and entertainment, social platforms, real estate, legal services and healthcare.

As Wachsman continues to grow, we are seeking an ambitious and highly skilled strategic communications professional to join our London team as an Associate Director. This is a synchronised hybrid role, with in-office collaboration in our Shoreditch office on Monday, Tuesday and Thursday, and the option to work remotely on Wednesday and Friday.

The Role

As an Associate Director, you will play a senior, hands-on role in shaping client strategy, leading high-impact campaigns, and mentoring teams. You will be a trusted adviser to ambitious and technically complex clients, and a key contributor to the continued growth and reputation of London and wider EMEA and global business.

Key Responsibilities Include: 

• Translating complex client business objectives into clear, compelling communications strategies, narratives and PR programmes.
• Leading the development, editing and quality assurance of client messaging, press materials and strategic plans.
• Providing senior strategic counsel to clients, prospective clients and external stakeholders.
• Overseeing the planning and execution of high-profile, results-driven communications campaigns.
• Advising on brand positioning, reputation management and global media strategy.
• Acting as a senior escalation point for high-stakes media opportunities, including editor-level engagement.
• Leading crisis communications planning and response for clients.
• Building and maintaining strong relationships with influential journalists across key markets.
• Representing Wachsman in senior client meetings and new business discussions.
• Designing and delivering internal training sessions and external client workshops, including messaging, narrative development and media training.
• Coaching and mentoring team members, fostering ambition, confidence and professional growth.
• Empowering account teams to deliver at pace while maintaining exceptional standards of work and client experience.
• Supporting the Directors and EMEA leadership team in the ongoing growth and development of the business.

Skills & Requirements:

• 7–9 years’ recent experience in a PR or communications agency environment, with a strong focus on media relations.
• Exceptional written and verbal communication skills.
• Proven ability to think strategically and identify opportunities that drive client impact.
• Deep understanding of the media landscape and how to secure meaningful coverage.
• Ability to distil complex or technical topics into clear, engaging narratives.
• Strong organisational skills and the ability to prioritise effectively in a fast-paced environment.
• Demonstrated experience leading and developing teams.
• Excellent interpersonal and stakeholder management skills.
• High attention to detail and consistently strong standards of delivery.

Preferred:

• Experience working with fintech, financial services or adjacent technology sectors.
• Crisis communications experience.
• Experience facilitating senior-level workshops or training sessions.

Company Benefits:

• Competitive salary 
• Synchronised hybrid model - option to work from home on Wednesday & Friday
• Budget for home office equipment
• 25 days' holidays, plus UK bank holidays and St Patrick's Day (additional day off in March)
• Birthday Day Off 
• Summer Fridays 
• Company-assigned Apple laptop and iPhone
• ClassPass subsidy 
• Cycle to work scheme plus free bike storage at the office
• Employee Assistance Programme 
• Enhanced Workplace Pension Scheme 
• Enhanced Parental Leave
• Sabbatical of up to 3 months available to long-term employees (+4 years)
• Company-sponsored social activities throughout the year

• Wachsman Workshops – training in blockchain, technology and PR topics
• CPD (continuous professional development) with individual training and further education opportunities
• Opportunity to travel to Dublin for training workshops 
• Opportunity to attend industry events in UK/Europe and/or travel to meet clients 
• Opportunity to learn from and work with our colleagues across the globe in Ireland, Europe, the US and Singapore 
• Monthly two-way feedback sessions with your line manager 
• Bi-annual performance reviews
• Mentorship programme