Department: Health, Safety & Wellbeing
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Company: Canary Wharf Management Limited
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Reporting to: Director - Health, Safety & Wellbeing
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JOB SUMMARY
The Associate Director – Health, Safety & Wellbeing is a senior leadership role responsible for providing strategic direction, operational oversight and continuous improvement of health, safety and wellbeing performance across the organisation, specifically Canary Wharf operations which includes but is not limited to the estate, retail, commercial buildings, vertus and southbank place.
Operating with a high degree of autonomy, the role contributes to business-wide strategy, leads cross-functional initiatives, and ensures that robust systems, culture and behaviours are embedded across the estate. The role plays a key part in driving commercial, operational and cultural outcomes, ensuring alignment with CWG’s objectives, values and regulatory responsibilities
Salary Range: £90,000 - £105,000
Closing Date: Sunday 19th July (subject to application response)
Working Pattern: 4 days in the office, 1 day working from home
MAIN RESPONSIBILITIES
- Lead, develop and inspire the CWG Operations HSW team, building capability, succession and sustained high performance.
- Champion CWG values, wellbeing and a positive, proactive safety culture across the organisation.
- Influence and hold senior stakeholders accountable for HSW performance and standards.
- Attract, develop and retain diverse, high-calibre talent.
- Provide visible leadership to embed expectations, accountability and consistent performance standards.
- Oversee the identification, assessment and control of significant risks across CWG Operations.
- Ensure effective audit, inspection and assurance programmes are in place to drive continuous improvement and compliance with ISO 45001.
- Maintain oversight of compliance with all relevant legislation and regulatory frameworks, including CDM Regulations.
- Ensure client duties under CDM are effectively discharged across CWG Operations, and support compliance with client, designer and principal contractor duties where applicable.
- Oversee incident management, notification and investigation processes, ensuring root causes are identified and organisational learning embedded.
- Ensure HSW is fully embedded within operational activities, projects and contractor management across CWG Operations.
- Drive consistent standards and performance across business areas, aligning with CWG Group requirements.
- Establish, monitor and report on performance metrics and KPIs to inform decision-making and continuous improvement.
- Support major projects, tenders and mobilisation activities to ensure HSW is embedded from inception.
- Contribute to operational and commercial performance by balancing risk management, safety outcomes and efficient delivery.
- Provide clear, accurate and insight-led assurance to senior leadership on HSW performance and risk exposure.
- Lead and deliver HSW improvement and transformation programmes across CWG Operations.
- Drive innovation in systems, processes and ways of working.
- Promote and ensure effective implementation and continuous improvement of the CWG Integrated Management System (IMS) and ISO 45001 framework.
- Act as a visible champion for change, embedding a culture of accountability, transparency and continuous improvement.
- Develop and maintain strong, credible relationships with internal and external stakeholders, including regulators, contractors and partners.
- Communicate effectively at all levels, including Executive and Board stakeholders.
- Influence behaviours and decision-making to ensure HSW considerations are prioritised across the organisation.
- Represent CWG Operations externally, promoting best practice and enhancing organisational reputation.
- Foster collaborative working relationships with operational teams and contractors to support safe delivery.
- Lead the development of HSW policies, standards and procedures aligned to CWG Group frameworks.
- Ensure effective delivery of training, awareness and engagement programmes.
- Maintain and enhance the CWG Integrated Management System.
- Act as a subject matter expert in health, safety and wellbeing across CWG and CWG operations.
- Deputise for the Director of Health, Safety & Wellbeing where required.
- Carry out any other reasonable duties as requested.
PERSON SPECIFICATION
- Degree, NEBOSH Diploma or equivalent professional qualification.
- Chartered membership of IOSH or IIRSM.
- Significant experience in leading health and safety within complex construction or operational environments.
- Experience operating at a senior level, influencing across functions and disciplines.
- Proven track record in delivering performance improvement and organisational change.
- Ability to contribute to strategic planning and translate vision into delivery.
- Proven ability to lead across functional boundaries and influence senior stakeholders.
- Ability to build trust, credibility and alignment across teams.
- Strong understanding of regulatory frameworks and industry best practice.
- Excellent communication and presentation skills.
- Ability to adapt style to different audiences and build a strong professional presence.
- Ability to lead and embed change in complex environments.
- Drives innovation and performance improvements.
HEALTH SAFETY AND WELFARE RESPONSIBILITIES
All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.
ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES
Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.
QUALITY MANAGEMENT RESPONSIBILITIES
In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.
COMPANY VALUES
Commit to Excellence
- Act with integrity and deliver high performance
- Put our customers at the heart of what we do
- Resolve issues by providing high quality solutions
Foster Collaboration
- Find opportunities to collaborate with others across the business to achieve shared goals
- Encourage inclusive networks and treat others with respect and fairness
- Use knowledge to work effectively with suppliers / contractors to meet shared goals
Encourage Engagement
- Confident in making decisions appropriate to the role
- Learn from mistakes and listen to constructive feedback to improve performance
- Prioritise safety and actively support community, wellbeing and sustainability programmes
Take Ownership
- Take pride in delivering high quality service which exceeds expectations
- Committed to opportunities for self-development
- Take responsibility for my own performance and look for ways to improve
Embrace Innovation
- Embrace change and innovation
- Proactively suggest ways to improve our business and encourage others to share ideas
- See new challenges as opportunities to deliver effective change
WHAT WE OFFER
Diversity and Inclusion
We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.
Flexible Working
As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.
Learning and Development
At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.
Other Benefits
We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.
If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online.
Early applications are encouraged as we reserve the right to appoint at any point.