Associate Director of Nursing and Care

NHS 24 are currently recruiting for an experienced clinician to join the team as Associate Director of Nursing and Care. The post holder will provide professional clinical leadership to all NHS 24 NMAHPS and frontline staff providing care to the public, and to assure the highest standards of clinical practice and care are enabled by robust systems of education, training, professional development and support.
Can you demonstrate advanced knowledge, expertise, and experience in the field of professional practice, together with a broad knowledge of primary, urgent and unscheduled care systems?
Can you evidence of significant breadth and depth of clinical and managerial experience in multi-disciplinary services is essential, together with a sound grasp of the Scottish policy context?
Can you demonstrate success in strategic and operational planning to deliver sustainable change and improved outcomes for patients?

Who We Are
As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

Where We Are:
We have six regional centres

Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank. NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centres. The successful candidate must be within commuting distance to a regional centre to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities.

The Role..
As Associate Director of Nursing and Care you will deliver continuous improvement in patient care and minimising risk and harm to the public through strategic vision, defined professional and healthcare standards, and robust systems of quality assurance.
In addition, the post holder will provide professional leadership and expert resource to the Associate Directors of Operations and Nursing/Heads of Clinical Service, contributing to the education, training and development of staff, undertaking and contributing to practice and service development, research and evaluation.
You will operationally manage services in the Nursing & Care Directorate, including -, Practice Education, Advance Practice, Public Protection and Lead Professional Nurses.
The post holder will influence and affect change at executive, clinical, service development and administrative levels within the organisation ensuring that national and local requirements are delivered timeously and to the highest agreed quality standard.

Key Responsibilities:
The role of the Nursing and Care Directorate is to provide professional clinical leadership into the design, development and delivery of NHS 24 telehealth and telecare services, and into the underpinning governance, management and planning processes.
Responsibility to ensure appropriate policies, procedures, processes, and systems are in place for the appropriate management of all clinical risks facing the organisation.
Operate a robust framework for Clinical Governance, ensuring that there are effective systems in place to meet Scottish Government Health Directorates, Healthcare Improvement Scotland standards for Clinical Governance and Risk Management, Professional regulatory bodies, legal and corporate governance requirements
Working in partnership with internal services and external bodies to influence, develop and deliver continuous risk reduction, patient safety and quality improvement measures.
Regularly review and improve the clinical standards and plans ensuring that they reflect national policy and strategy documents, are in line with effective clinical and people governance, and incorporate leading-edge Telehealth and Telecare clinical practice.
Support the Executive Director of Nursing and Care in Ensuring appropriate education and training arrangements and standards are in place so that nursing, other clinical and non-clinical staff within NHS 24 achieve clinical care competence and expertise in Telehealth and Telecare that meets statutory and regulatory requirements.
Be responsible for the N&AHP contribution to the NHS Quality Strategy within NHS 24 and in partnership with clinical and managerial colleagues.

The successful candidate will have -
Registered Nurse or Allied Health Profession with current valid registration and with experience of working within the NHS.
Educated to masters level or equivalent.
Evidence of advanced knowledge, expertise, and experience in the field of professional practice, together with a broad knowledge of primary, urgent and unscheduled care systems.
Evidence of significant breadth and depth of clinical and managerial experience in multi-disciplinary services is essential, together with a sound grasp of the Scottish policy context.
Evidence of success in strategic and operational planning to deliver positive change is essential.
Leadership and management skills are required, with evidence of effectiveness in a multi-disciplinary context.
Commitment to inter-professional working and education is essential.
Experience of planning/delivering service change through multidisciplinary team working.
Experience of planning, monitoring, and forecasting significant budgets.
Expertise in policy interpretation and development of strategy.
Expertise in developing and utilising extensive and complex networks of contacts and relationships with a range of high-level stakeholders

Interested?
Please reviewthe Digital Job Pack for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.
NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in theDisability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.

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