Associate Vice President, Strategic Accounts

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

Business Unit Mission: 

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

In order to support the growth objectives of M3 Global Research, the role of Associate Vice President represents the first step in being a full-time individual contributor to the sales organization. Roles and responsibilities include, but are not limited to: 

• A sales-focused role, the AVP will be required to work both on existing accounts and developing new business 
• The AVP will be expected to hit and overachieve on key financial targets associated with their individual book of accounts 
• A key contributor to the sales organization, the AVP will be expected to contribute to internal work groups and advise on business improvements 
• A KPI driven role, the AVP will be expected to hit and exceed key measurements as an intrinsic part of the role 
• Pipeline Management is essential and the AVP will be expected to manage their pipeline and regularly forecast clearly and methodically 
• Networking and strong presentation skills are a fundamental part of the role. The AVP should work closely with key stakeholders to facilitate upsell and cross sell opportunities 
• An excellent communicator, the AVP will be required to clearly communicate M3GR’s value proposition externally as well as working seamlessly with all internal departments 
• The AVP will be responsible for driving project excellence and being seen as the key point of contact and support for all their clients 
• Work closely with more junior members of the team both as a mentor but also to drive excellence in their sales portfolio 
• Participate and execute against key sales strategic initiatives 
• Use key data points and clear market insights to optimize client proposal delivery 
• Build and maintain clear and coherent account plans and liaise with key divisions to ensure actions are documented and executed 
• Ensure CRM is fully utilized and updated 

Required Competencies 

• Demonstrable experience in taking full ownership of individual sales/revenue and GP targets and examples of overachievement 

• Understands the importance of maintaining and utilizing the sales CRM and proposal support tools 

• Excellent consultative sales and objection handling skills 

• Excellent presentation and networking skills 

• Has a good understanding of various research methodologies 

• Understands the marketplace; key clients, market trends, competitor competencies and how to position M3GR in line with this insight 

• Has a full understanding of the sales cycle and can accurately report on pipeline and delivery concise forecasts 

• Exceptional multi-tasking, organizational and time management skills 

Education and Training Required:  

Bachelor’s degree or equivalent work experience  

Minimum Experience:  

A minimum of 3 years of healthcare market research experience required.  

Company Disclaimer: This job description does not represent an all-exhaustive list of all functions and the employee may be required to perform additional duties as assigned by the manager and the company. The company reserves the right to revise this job description at any time.  

#LI-LC1

#LI-Hybrid