Automation and AI Analyst (12-month FTC)

Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We enjoy breaking new ground, as we have for over 170 years.

As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world’s largest markets, key financial centres and major growth hubs.

At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.

We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we’re focused on areas of growth that affect every business across the world.

All of this is achieved by supporting the growth of our people, who help us deliver on our ambition – which is to help you achieve yours.

Herbert Smith Freehills Kramer: Your goals. Our ambition

The Opportunity

We are seeking an Automation & AI Analyst to join our Knowledge & Research team on a 12-month fixed-term contract, based in London. In this role, you will help design, develop and maintain legal template automation, knowledge and AI-enabled solutions that support the firm’s legal and business teams. You will work closely with lawyers, knowledge professionals, Digital, IT and external automation and AI vendors to deliver practical, effective technology solutions across the firm.

Key responsibilities

Working under the direction of the Senior Knowledge Manager, Systems (Asia Australia) following a prioritised pipeline, the role involves:

• Working with Knowledge Lawyers/Counsel and Leads to design, develop, support and maintain automated legal templates using Contract Express.
• Design, develop, support and maintain SharePoint, Power Automate (flow), Power Apps, Power BI, Copilot Agent solutions.
• Where required, support Knowledge solutions in SharePoint, Power Automate (flow), Power Apps, Power BI and AI platforms
• Comply with WHS obligations and responsibilities in accordance with the requirements for this role and, for leaders at any level, this includes adequately supervising and supporting team members to promote a safe and respectful workplace.

Qualifications, skills and experience

• 2 years’ experience in a legal practice or professional services business.
• Have a “tech mindset”.
• Grasp the workings of various technologies and use creative and analytical thinking to devise effective ways to utilise technology.
• Experience working with low/no code automation.

• Display readiness to swiftly adapt as technology progresses
• Solid understanding of automation platforms and applied experience using platforms such as Contract Express or similar, as well as Microsoft 365 Power Tools.
• Strong Microsoft Office skills, including Word, Excel and PowerPoint.
• Strong SharePoint skills.
• Experience with and/or a curiosity about AI and emerging technologies.
• High level of attention to detail, excellent organisational skills, and ability to prioritise.
• Ability to follow and manage deadlines, organise and prioritise tasks.
• High level of personal integrity, initiative, and collegiality with a demonstrated capacity to work both independently and in a team environment.
• Strong written and verbal communication skills and ability to confidently communicate with other legal and business services professionals and clients
• Ability to work effectively within an agile, activity-based environment

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance.

This is a key part of our Values—Human, Bold, and Outstanding.

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Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values - Human, Bold, and Outstanding.