AutomotiveTechnical Claims Specialist

Technical Claims Specialist
Salary:
£29,800 plus overtime and excellent holidays (5 weeks plus Bank Holidays) Monday to Friday.
West Yorkshire - Hybrid/Homeworking.
This role is ideal for a Qualified Motor Vehicle Technician seeking a varied role with a good work-life balance.
Key Responsibilities;

include

:
Handling Vehicle Technical claims and telephone enquiries from customers, dealerships, and end users.
Working with major motor manufacturers like JLR, Bentley, Aston Martin, and Renault.
Using your technical knowledge to authorize claims and negotiate payments for Engine Repairs, mechanical breakdowns, parts, and labour rates, which can involve high values.
Qualifications and Skills Required;
- City & Guilds Level 3 certificate (or equivalent) in Motor Vehicle Maintenance. (Will consider Level 2 with relevant experience)
- Previous experience in a Motor Vehicle Technical Environment.
- Excellent customer service skills.
- Reasonable IT literacy.
Work Environment;
- Initially full-time office-based training, followed by the option to work from home.
- The employer is a well-established company with nearly 50 years in the industry, known for award-winning vehicle warranty and asset protection products.
Benefits

:
- 25 days holiday plus Bank Holidays.
- Option to buy additional holidays.
- Childcare Vouchers.
- Cycle to Work scheme.
- Private Medical Insurance.
- Excellent career progression opportunities.
Application:
Interested candidates are encouraged to apply in the first instance. This summary covers the main aspects of the job advert, providing a clear overview of what the position entails and the benefits offered.