AV Service Engineer

AV Service Engineer (Residential)

London (Field Based)
£35,000 - £50,000 DOE

23 days annual leave + bank holidays + laptop + phone + tools + travel expenses + pension

The Company:

A high-end residential AV integrator specialising in installing and maintaining spectacular home cinemas, audio and home automation solutions.

The Role:

To carry out preventative maintenance, remote and on site service support to high profile clients.

Key duties include:

• Troubleshooting issues with residential AV hardware and control systems, including home cinemas, access control, audio systems, touch panels, motorised blinds, wifi access points, projectors, Lutron and Crestron systems.
• Performing preventative maintenance to ensure the smooth operation of installed systems.
• Installing small upgrades and replacements of AV devices.
• Providing assistance to other internal departments as needed.
• Occasional on-call work may be required.

Preferred Qualities and Skills:

• Minimum of 1 years' experience servicing or commissioning residential AV systems.
• Excellent customer service skills with the ability to put clients at ease.
• Strong understanding of systems such as Crestron, Control4, Savant, Lutron, and Rako.
• Strong network knowledge with the ability to configure and troubleshoot network-related issues.

Package details:

• Salary: £35K- £50K, dependent on experience.
• 23 days annual leave plus bank holidays.
• Travel card provided.
• Overtime rates available.
• Statutory pension included.
• Company-provided phone, laptop, and tools.
• Full right to work in the UK.

How to apply:

If you are interested in this position, please click apply or contact Jake Voisey at the provided contact details.

SER-IN