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AWS Solutions Specialist

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Job Description - AWS Solutions Specialist

Description

Overview of the role 

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services. 

Through strategic partnerships with the world's leading technology providers - and a trusted place on the major public sector frameworks - our work has a direct impact on the services that millions of people rely on every day. 

Due to continued growth, we are hiring a AWS Solutions Specialist  to sit within our Solutions Team and support the growth of our AWS partnership. This is a hands‑on sales and pre‑sales role focused on shaping AWS propositions, supporting go‑to‑market activity and progressing opportunities across our customer base.

What will you be doing?

  • Support the development and execution of AWS sales strategy and go‑to‑market plans.
  • Work with sales teams to identify, qualify and progress AWS opportunities across both existing and net new customers.
  • Develop sector‑aligned AWS propositions with clear customer outcomes and value.
  • Enable internal sales teams through training, updates and guidance on how and when to position AWS solutions.
  • Support customer discovery conversations, helping shape solutions aligned to business needs and technical requirements.
  • Contribute to bids, tenders and customer proposals.
  • Maintain accurate pipeline, activity tracking and forecasting using D365 and internal systems.
  • Work with AWS and partner vendors to support deal progression, funding programmes and joint opportunities.
  • Manage vendor portals and support deal registration processes, ensuring accuracy and compliance.
  • Track incentive programmes, funding opportunities and partner benefits.
  • Create and maintain sales enablement and marketing materials, including playbooks, pitch decks and one‑pagers.
  • Communicate effectively across Teams channels and internal forums to keep stakeholders aligned.
  • Build strong relationships across sales, delivery and vendor teams.
  • Identify opportunities to improve processes, collaboration and speed from lead to close.
  • Stay up to date with AWS services, partner solutions and wider cloud technologies.

Why should you apply? 

At Phoenix, our ambition is to be the UK's leading IT solutions and managed service provider - and we know that only happens because of our people. Culture isn't an afterthought here; it's the thing we work hardest on. 

We're proud to be certified as a Great Place to Work®, and to be recognised on their UK Best Workplaces lists for Women, Wellbeing, and Development. These aren't badges we chase - they're the result of how we genuinely choose to treat each other, and how seriously we take our colleagues' careers, health, and lives outside of work. 

When you join Phoenix, you can expect: 

  • A culture built on trust and belonging: set out clearly in our Culture Blueprint, lived day-to-day, and reflected in our consistently strong colleague feedback. 
  • Real investment in your development: structured learning pathways, funded industry certifications, mentoring, and the encouragement to stretch into new areas. 
  • A workplace that takes wellbeing seriously: from mental health support and flexible working to active employee networks and a leadership team that listens. 
  • A commitment to equity and inclusion: where we actively work to make Phoenix a brilliant place to build a career, whoever you are. 
  • Work that matters: supporting the public sector organisations that keep the UK running, from government and healthcare to defence, public safety, education, housing, and the charities serving the most vulnerable in our communities. 
  • Working with the best of the industry: alongside genuine experts, and with strategic partnerships across the world's leading technology providers, you'll be at the front of the conversations shaping how UK public services modernise. 

We believe in encouraging, supporting, and skilling our people up so that you can be the very best you can be at work - and we'd love you to consider being part of it. 

Take a look at our Culture Blueprint to get a real sense of who we are. 

What are we looking for?

  • Experience in IT sales, pre‑sales or a solutions role, ideally with exposure to cloud technologies.
  • Knowledge or experience of AWS solutions, services or partner ecosystem.
  • Strong communication skills with the ability to translate technical concepts into clear customer value.
  • Ability to run effective discovery conversations and understand customer requirements.
  • Strong organisational skills with the ability to manage multiple tasks and priorities.
  • Experience managing pipeline, reporting and CRM systems (e.g. D365).
  • Confident working with internal and external stakeholders across multiple teams.
  • Ability to identify cross‑sell and up‑sell opportunities.
  • Proactive mindset with a willingness to learn and develop within a fast‑moving environment.

Experience & Qualifications:

  • GCSE Maths & English (or equivalent).
  • Approx. 2–3 years’ experience in IT, technology sales or pre‑sales.
  • Around 12+ months exposure to AWS (sales, pre‑sales or partner environment).
  • AWS certifications (e.g. Cloud Practitioner, Solutions Architect Associate) desirable but not essential.

Practical stuff

Where is the role based?
Primary location is our HQ in Pocklington (YO42).

What about hybrid/remote working?
Hybrid working is supported, with a minimum expectation aligned to team requirements. We will also consider remote working for the right candidate.

How many interviews?
Following a screen with the Recruitment Team, you can expect a two‑stage interview process, one online and one in‑person.

Important BPSS Check

As part of our recruitment process and due to the nature of the work we do, all employees are required to undertake a BPSS check. While some employees may require further security clearance, the BPSS check is mandatory and all offers of employment are conditional upon successful completion.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person.

Here’s the thing, research suggests many women and underrepresented groups don’t apply unless they meet every requirement. Even if you don’t check every box above, we want to encourage you to introduce yourself.

We believe a diversity of perspectives and experiences makes a team stronger and the stronger our team, the more successful we will be.

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About the Company

Phoenix Software Co., Ltd

Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service prov...

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