B2B Account Manager

This job is based with a well established and expanding manufacturing company who work within the construction sector to provide products to trade.

They are looking for a strong, commercially minded Account Manager to drive growth within the existing customer base as well as identifying and nurturing new business.

Key Responsibilities:-

• Identify and pursue opportunities to expand the use of products and services within the current customer base
• Assist with the development and execution of strategic plans to drive revenue growth from existing accounts
• Regularly communicate with existing customers to provide updates on new products, features, and services
• Proactively identify upselling and cross-selling opportunities to increase revenue from current customers
• Conduct regular account reviews to ensure customer satisfaction and identify additional business opportunities
• Handle inbound enquiries with the goal of converting prospects into new customers
• Proactively generate new business opportunities through online research and outreach:
• Assist the Commercial Manager and Account Manager to build and maintain strong relationships with existing customers to understand their business needs and objectives
• Collaborate with the Commercial Manager and Account Manager to align on account strategies and ensure seamless handoff of identified opportunities
• Add new leads, prospects, and customer interactions to the CRM system and keep records consistently updated to reflect progress, next steps, and outcomes.
• Create and manage customer development plans
• Dealing with telephone calls and email enquiries
• Admin and general duties
• Any other reasonable duties requested by the Commercial Manager

You will need previous B2B experience and a background within construction, manufacturing, production or a product would be advantageous
You will be commercially minded, a natural problem solver with a logical outlook
Good IT and reporting skills

Full time hours Monday to Friday 08.30am to 5pm. Free parking.
22 Days holiday plus banks as well as Birthdays off
Access to wellbeing services