Babyzone Operations Officer - Bristol

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  Ensure optimal preparation of areas in 224 Youth Zone intended for sessions, including moving furniture, adjusting layout, and other necessary changes; 
  
  


• Support class leaders with the set up and pack down of their equipment; 


• Support the setup of exploratory play zones, projector feeds, and other elements to create a welcoming and functional environment; 


• Ensure easy access to essential amenities like pram parking and baby-changing toilets.  

• Provide a warm and supportive welcome for all families attending Babyzone; 


• Explain Babyzone operations and important information to families; 


• Capture family numbers and basic postcode data as families arrive; 


• Act as a floating resource to ensure positive experiences for all attendees; 


• Problem-solve any issues raised by families or class leaders during the day; 


• Welcome external stakeholders for tours of Babyzone along with the Head of Babyzone. 

• Assist class leads in packing up all equipment used for exploratory play and classes; 


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  Return 224 Youth Zone areas to original setup; 
  
  


• Ensure all rooms are cleared of any items from Babyzone activities; 


• Report attendee numbers and any observations/issues to the Head of Babyzone. 

• Supervise and guide additional volunteers, apprentices, or support staff as necessary; 


• Respond to and action reasonable requests from the Head of Babyzone; 


• Collect quotes and case studies from parents based on a cadence set by Head of Babyzone. 

• Complete all necessary safeguarding training in a timely fashion as directed by the Safeguarding Lead and Head of Babyzone (this is to be completed before starting your first day); 


• Adhere to safeguarding policies, and maintain a culture of safety for children, families, and staff; 


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  Report any safeguarding concerns to the Head of Babyzone or Safeguarding Lead as soon as possible.  
  
  


• Adhere to all Babyzone policies and procedures. 

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  Organisation 
  
  


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  Ability to coordinate multiple tasks efficiently and ensure smooth operations. 
  
  


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  Interpersonal skills 
  
  


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  Strong communication skills to engage positively with families, class leaders, and other stakeholders. 
  
  


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  Problem-solving 
  
  


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  Ability to respond effectively to any issues that arise, ensuring a positive experience for all attendees. 
  
  


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  Flexibility 
  
  


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  Willingness to adapt to changing needs and undertake additional duties as required. 
  
  


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  Value alignment: 
  
  


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  A passion for the Babyzone mission and a commitment to making a positive impact in the community. 
  
  

·                Salary: £13.45 per hour (Real Living Wage)

·                Contract: Part-time, permanent, term-time only

·                Hours: Fridays, term-time only (8:15am - 3:00pm)

·                Location: Babyzone Hub Bristol at 224 Youth Zone (BS4 1GQ)

·                Start Date: August/September 2026 (Babyzone Bristol officially opens in Sept. 2026)

·                33 days annual leave including bank holidays (pro-rated)

·                Flexible working pattern to suit your lifestyle

·                Matched pension contributions (if eligible)

·                A supportive and inclusive working culture

·                Be part of a national network making a real difference