Bank Housekeeping Assistant

We are looking for a Housekeeping Assistant - Casual to provide a high-quality cleaning and housekeeping service that maintains a clean, safe and hygienic healthcare environment for patients, visitors and staff. The post holder will contribute to infection prevention, patient wellbeing and excellent customer service by ensuring all allocated areas are cleaned in accordance with healthcare cleaning standards, local policies and health and safety legislation.

Cleaning Duties

• Clean patient bedrooms, treatment rooms and clinical areas.

• Cross cover duties in HK and OPD

• Clean bathrooms, toilets and shower facilities.

• Maintain offices, waiting areas, corridors and public spaces.

• Dust, damp wipe and disinfect high-touch surfaces.

• Vacuum and mop floors using approved methods.

• Empty waste bins and segregate waste correctly.

• Replace consumables including soap, paper towels and toilet tissue.

• Carry out deep cleaning duties when scheduled.

• Follow colour coding procedures to prevent cross-contamination.

Infection Prevention

• Follow Infection Prevention and Control (IPC) procedures.

• Use approved cleaning products and disinfectants.

• Clean isolation rooms following local protocols.

• Wear appropriate PPE at all times.

• Report infection risks or spillages immediately.

• Complete terminal cleans when required.

Waste Management

• Segregate waste correctly.

• Handle clinical, domestic and recycling waste safely.

• Transport waste to designated holding areas.

• Follow local waste management procedures.

• Report damaged bins or waste storage issues.

Equipment

• Use cleaning equipment safely and correctly.

• Carry out daily equipment safety checks.

• Report defective equipment immediately.

• Clean and store equipment after use.

• Maintain cleaning trolleys to company standards.

COSHH

• Handle chemicals safely.

• Follow COSHH Assessments.

• Read Safety Data Sheets (SDS).

• Prepare cleaning solutions correctly.

• Store chemicals securely.

• Report chemical spillages immediately.

Customer Service

• Treat patients, visitors and colleagues with dignity and respect.

• Maintain confidentiality at all times.

• Respond politely to requests.

• Promote a positive image of the organisation.

• Escalate concerns appropriately.

Health & Safety

• Follow Health and Safety legislation.

• Complete dynamic risk assessments.

• Report hazards, accidents and near misses.

• Use safe manual handling techniques.

• Wear the correct PPE.

• Maintain a safe working environment.

Documentation

• Complete cleaning schedules.

• Record completed tasks.

• Report maintenance issues.

• Escalate any cleaning standards concerns.

Person Specification

Essential

• Basic literacy and numeracy.

• Good communication skills.

• Ability to work independently and within a team.

• Reliable and punctual.

• Good attention to detail.

• Customer-focused approach.

• Willingness to undertake training.

Desirable

• Previous healthcare cleaning experience.

• Knowledge of infection prevention.

• COSHH awareness.

• Manual Handling training.

• Knowledge of healthcare colour coding systems.

Knowledge

• Infection Prevention & Control

• Healthcare cleaning techniques

• Colour coding procedures

• Waste segregation

• COSHH Regulations

• Health & Safety

• PPE requirements

• Manual Handling

Skills

• Time management

• Teamwork

• Communication

• Organisation

• Attention to detail

• Safe chemical handling

• Ability to prioritise workload

Personal Attributes

• Professional

• Respectful

• Trustworthy

• Flexible

• Positive attitude

• Reliable

• Patient-focused

• Safety conscious

Physical Requirements

The role involves:

• Standing and walking for prolonged periods.

• Frequent bending, reaching and lifting.

• Pushing and pulling cleaning equipment.

• Working with approved cleaning chemicals.

• Wearing PPE throughout the working shift.

Performance Standards (KPIs)

• Cleaning audit scores

• Infection prevention compliance

• Customer satisfaction

• Completion of cleaning schedules

• Attendance and punctuality

• Health & Safety compliance

• COSHH compliance

• Training completion

• Waste segregation accuracy

• Quality inspection results