Bank Receptionist

Bank Receptionist | Cambridge | AdHoc Shifts Available | Flexible 0 hour contract |  

Spire Cambridge Lea Hospital are currently looking to recruit experienced Receptionist staff to join the team on the bank. You will be a first point of contact at the hospital for patients, so will politely and courteously, register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner. 

Duties and Responsibilities

• Welcoming, registering, including the accurate collection of credit card details and patient information.


• Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.


• Discharge of patients onto computer system ensuring accuracy of all information.


• Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.


• Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

Who we're looking for

• A personable individual with the ability to work on own initiative as well as part of a team


• Good basic PC skills, including Word, Excel and Outlook


• Excellent customer service skills


• High degree of accuracy in administration


• Great communication skills at all levels


• Experience in a customer service environment 


• Experience with information management systems


• Switchboard experience desirable 

7.5 hour shifts available between: 6am - 9pm Mon - Sun 

Contract Type: Bank