Barista - Luxury Country Club & Spa

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. 

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

Job Title: Barista

Location: Hale Country Club & Spa 

Job Type: Full-Time, Permanent 

The Role 

We are currently recruiting for an experienced and passionate Barista to join our team at Hale Country Club & Spa. You will be responsible for creating a world-class beverage experience for our members. 

The ideal candidate will be a skilled coffee professional who thrives on delivering exceptional service and maintaining the highest standards in a fast-paced and premium environment. You will be a key part of our workplace experience, helping to fuel the innovation that drives our business. 

Main Responsibilities 

• Welcome employees, clients, and guests in a polite and friendly manner.


• Prepare and serve a variety of high-quality hot and cold beverages, with a focus on specialty coffees and expert latte art.


• Take orders efficiently and provide a consistently high level of customer service. 


• Maintain an in-depth knowledge of our beverage offerings to make recommendations and answer customer questions. 


• Train, mentor, and develop team members to enhance service levels and operational efficiency.


• Foster a positive team environment andmaintaingood working relationships across all departments. 


• Maintainthe cleanliness and organisation of the coffee bar, equipment, and seating areas, ensuring compliance with all health and safety standards. 


• Manage all customer queries ina timelyand professional manner. 


• Adhere to all company policies, including health, safety, and security procedures.


• Work collaboratively with the wider hospitality and facilities team to support events and meetings where required.

Requirements 

• Proven experience as a Barista in a high-volume environment.


• Excellent knowledge of coffee brewing methods, espresso machine operation, and milk texturing.


• A genuine passion for coffee and a commitment to quality.


• Ability to work effectively under pressure while maintaining a positive attitude. 


• Strong communicationand interpersonal skills to build positive relationships with customers and colleagues. 


• A reliable team player with a professional demeanour and a self-motivated approach to work.


• Attention to detail and commitment to delivering exceptional service.

Benefits 

• Fantastic bedroom rates for yourself and F&F


• 20% off dining at King Street Townhouse Hotel


• 50% off dining at Hale Country Club & Spa, and complimentary monthly club membership


• Up to 50% discounts on THG brands, including: Myprotein, Lookfantastic, ESPA and many more! 


•  Annual leave entitlement rising every year with service plus your birthday off.

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.