Beach Office Assistant

• East Suffolk Council
• Address: Beach Office, Lowestoft NR33 0DE 
• Salary: £25,583 - £25,989 per annum (pro rata), Band 2
• Hours: 32 hours per week on average, Annualised hours
• Contract: Permanent

The post of open to East Suffolk Council only

We currently have an opportunity to join East Suffolk Council's Coastal Property team as a Beach Office Assistant.

Your role

The post holder will join the Coastal Property team within Property and Place which attends to the beach huts in Lowestoft, Southwold, Sizewell and Felixstowe.

This role requires an agile working approach, practicality and the ability to positively represent our Beach assets and services throughout the year.

Day-to-day, the work will include greeting customers, dealing directly in person/phone/email with customer and public enquiries and processing Beach Hut Hire bookings. You will work as part of a small team and will have key-holding responsibilities, be involved in the administration relating to bookings including website system usage and other processes such as in-person electronic payments from customers. You will need to help best present the huts and associated areas. The work will involve using your own initiative to resolve issues arising and follow response processes.

Please note, the role will include regular weekend working as part of standard week throughout the year. The post holder will be required to attend to suit hut bookings and the service need throughout the year with highest demand during main season. The role will include outside in the Resort as well as in the office.

The hours are variable over the year to meet the seasonal demands of the role therefore, working hours per week may vary between 22-37 hours typically each week (i.e. annualised). It is anticipated greater hours would be worked May – September and lesser hours works October – April. This role requires cover 7 days per week. Bank holiday working will also apply. 

The working base for this post will be the Lowestoft beach office located on the promenade at Lowestoft Beach.

What you will need

The successful candidate will be flexible to respond to the demands and requirements of the seasonal services represented by the service area and have excellent communication skills, care, attention to detail and accuracy. The candidate will hold office experience and have awareness of Health, Safety and welfare, maintenance and repair.

For more information

For an informal discussion regarding this post, please contact Sarah Garbutt, Resort Manager, by calling 07920 450681.

Closing date: 11.55 pm, 27 July 2026.

Interview date: TBC

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (Word).

Step 2 - Complete the Supporting Statement template (Word). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

For more information, check out the How to Apply section of our Career Site.