Beauty Therapist

A luxury French beauty brand is looking for a passionate Beauty Therapist to be based in Selfridges, London.

As a Beauty Therapist, you are responsible for achieving your sales targets while promoting the brand image and providing a personalised luxury service to customers.

An overview of your key responsibilities:
Recommending and selling the products corresponding to each customer’s skin type
Introducing the benefits of the brand’s loyalty cards and update the customer loyalty
cards
Advise customers about the 3 axes of the brand (skincare, makeup and perfume) and hair products
Pro-actively sell products and provide a luxury standard of service to customers
Be aware of and achieve or exceed sales targets, as set by your boutique manager
Offer and realise makeover and hair services to customers
Do beauty enhancements ad make-overs, and confidently explain the benefits of each product
Recruiting new customers to the brand
Help in the pre-organisation of events
Take care of VIP customers, journalists, bloggers, influencers, etc.
Maintain upkeep of the boutique
Schedule appointments with the customers
Drive bookings to achieve occupancy targets of the treatment rooms
Provide a written report on duties performed each week (sales, activities, etc.)
Take charge of stock control and the recording of general daily figures/information as needed
Use Store software and other digital systems to successfully run the counter

We are looking for a NVQ (or equivalent) Level 3 or higher, beauty therapist and previous beauty retail experience is desirable. You need to be passionate about exceptional service and luxury skincare. You must be approachable, friendly and be able to work both independently and as a part of the team to drive treatment services, demonstrate and sell the products of the brand. You will be able to approach and engage with customers at ease, using your strong selling skills to chase that extra sale.
The role requires a passion for learning product knowledge, application techniques, and beauty treatments. Most importantly, you should be tenacious and dedicated to exceeding customer expectations.

We require you to be flexible to work various hours including evenings, weekends, and bank holidays. You will also need to be available for 5-week paid training in Paris.