Number of Applicants
:000+
Apply Now
Let AI Supercharge Your Job Hunt!
JobCopilot scans 500,000+ company career sites daily to find jobs for you
Activate JobCopilot
At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.
Key Responsibilities
Deliver proactive outbound support at key stages of the therapy journey, aligned to defined outreach programs to build confidence in daily management and strengthen long-term retention
Guide people with diabetes and carers to education, resources, and self-service tools that simplify care and enable self-management
Contribute to ongoing program and process improvements to enhance outreach effectiveness
Collaborate effectively within the team, adapting to changing priorities and ways of working to meet customer needs
Manage proactive outreach, follow-ups, and administrative tasks effectively while meeting KPIs
Required Knowledge and experience
Bachelor’s degree or at least 1 year of customer service or support experience in a contact center, office, helpdesk, or similar environment
Multilingual, fluent in English and Spanish
Strong communication and interpersonal skills with a customer-first mindset
Proactive and organised, with strong time management and ability to prioritise.
Digitally confident and adaptable, with the ability to learn new tools and processes in an evolving MedTech environment
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
MiniMed offers a competitive salary and flexible benefits package
At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.
We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.
Auto-Apply to Customer Services Representative Jobs with your AI JobCopilot
Auto-Apply with AI
GrabJobs is the no1 job portal in the UK, connecting you to thousands of jobs fast! Find the best jobs in the UK, apply in 1 click and get a job today!
Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.
Your email job alert is now active!