Billing Assistant

We're looking for a detail-oriented Billing Assistant to join the finance team and take ownership of the day-to-day billing function across the business. Working closely with the Billing Manager and Credit Control team, you'll be responsible for accurate and timely invoice generation across a range of revenue types — from events and commissions to rebates and intercompany recharges.

It's a varied role that touches multiple parts of the business. You'll be working with CRM and finance systems daily, liaising with internal teams and external customers, and playing a key part in ensuring the business gets paid correctly and on time.

• Setting up new customer accounts, ensuring all details — billing address, AP contact, VAT treatment — are accurate from the outset
• Raising daily and weekly invoices across multiple revenue types (events, rebates, commissions, intercompany recharges) via both automated batch processing and manual standardised invoicing
• Reviewing CRM systems including Tripleseat and Oracle to ensure all billable activity is captured and invoiced in a timely manner
• Issuing invoices to customers via email and customer portals, ensuring correct routing to the right AP contact
• Keeping customer records up to date — flagging and correcting discrepancies in billing details, email addresses, and account information
• Investigating and resolving billing queries promptly, working closely with the Credit Control team on any disputed or outstanding items
• Processing credit notes as required and maintaining accurate records
• Escalating complex issues to the Billing Manager with appropriate context and documentation

• You'll have some previous experience in a billing, accounts receivable, or finance admin role — enough to hit the ground running without needing the basics explained. Hospitality or events sector experience is a plus, but not a requirement.

• Strong attention to detail — billing errors have downstream consequences and you take accuracy seriously
• Comfortable working with finance and CRM systems; experience with
• NetSuite, Coupa and Concur would be a real advantage

• Organised and self-sufficient — able to manage a varied workload and keep on top of daily and weekly deadlines
• A clear communicator, comfortable liaising with internal teams and external customers to resolve queries
• A good understanding of VAT treatment, revenue recognition principles, and basic accounts receivable processes

This is a hybrid role with a minimum of three days per week in the Central London office. The salary range is £30,000 – £35,000 depending on experience, with further details on benefits shared at interview.