Billing Specialist

We are monday.com, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before.

With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration.

monday.com is looking for a London-based billing specialist to join our expanding global finance department.

In this role, you will be responsible for accurate and timely customer invoicing, regular maintenance of billing accounts and of customer data integrity in our systems. This position also supports the AR & Collection team in their activities, handling various billing reconciliations.

• Manage customer invoicing in our ERP system
• Take part in the company’s monthly Order-to-Cash cycle, ensuring timely sales order processing
• Process internal requests for customer data changes
• Register and reconcile collection from customers
• Align AR aging reports and related deliverables
• Research and resolve customer accounts discrepancies
• Timely resolution of internal and external queries/issues
• Ongoing communication with customers, sales reps, business operations, customer success and AR/collection teams.
• Contribute to the team’s mission to improve data flows, optimize our processes, and ensure accounting output is accurate.

• 2+ years of experience as an AR/Billing significant role, as part of the finance team, in a Global high-tech company (SAAS - an advantage)
• Experience with ERP environment - must (Netsuite – an advantage)
• Experience with Salesforce - an advantage
• Experienced with Excel
• Exceptional attention to details and ability to multitask
• Exceptional business partnering skills, with demonstrated ability to work cross functionally and at various levels within a company
• Team player with a proactive approach
• Ability to manage routine tasks repeatedly and identify improvement opportunities
• Service-oriented
• Ability to learn quickly and keep up in an ever-changing environment
• Ability to follow directions, meet strict deadlines, and work independently
• Excellent communication and organizational skills

Billing Specialist

monday.com is looking for a London-based billing specialist to join our expanding global finance department.

In this role, you will be responsible for accurate and timely customer invoicing, regular maintenance of billing accounts and of customer data integrity in our systems. This position also supports the AR & Collection team in their activities, handling various billing reconciliations.