Billing Supervisor

Billing Supervisor

Leeds | Hybrid Working | Full-Time | Competitive Salary + Excellent Benefits

We’re recruiting on behalf of a globally recognised financial services business, known for its high standards, collaborative culture, and strong international presence. With offices in major financial centres across the globe, this company offers exceptional opportunities for career development and overseas collaboration.

As part of their continued growth, the business is looking to appoint a Leeds based eBilling Supervisor to lead a skilled and high-performing team. This is a fantastic opportunity to join a fast-paced, forward-thinking environment where you’ll be empowered to lead process improvements, support a growing global operation, and help shape the future of the eBilling function.

About the Role:

This position sits within a dynamic finance team and reports to the E-Billing & External Fee Rates Manager. You’ll be responsible for overseeing a team of eBilling Specialists, Administrators, and an Onboarding Coordinator — ensuring high-quality service delivery, process efficiency, and continuous improvement.

Key Responsibilities:

• Lead and supervise the eBilling team, managing workload distribution and supporting training and development.
• Monitor team performance and use feedback to implement continuous improvements.
• Ensure all invoices are uploaded promptly and meet client-specific billing requirements.
• Act as the main point of contact for escalated queries, resolving issues efficiently and professionally.
• Drive process optimisation across the eBilling function, introducing workflow improvements where possible.
• Maintain strong working relationships with internal and external stakeholders, including the ability to challenge constructively when needed.

About You

We’re looking for someone with a collaborative mindset, natural leadership ability, and a proactive approach to problem-solving. The ideal candidate will have:

• Previous experience in eBilling and supervising a finance or billing team.
• Excellent communication and stakeholder management skills.
• Solid background in accounts or finance, with reconciliation experience.
• Good IT skills and experience using financial systems.
• Strong attention to detail, with a track record of first-time accuracy in data input.
• A self-motivated and driven attitude with a continuous improvement mindset.
• Experience working in a multi-currency or shared service environment is desirable but not essential.
• Proficiency in Excel and Word.