Biomedical Field Service Engineer

Biomedical Field Service Engineer

Field Based | Cambridge/Essex Area| 37.5 Hours

Are you an experienced Biomedical Engineer with proven experience in daily repair, preventative maintenance and asset management of medical devices.

Our client, a market leading provider of Managed Equipment Services (MES) to the NHS and private healthcare sector across the UK, is seeking a Biomedical Field Service Engineer to join their team.

To be considered for this role, you must have a minimum of 3 years’ proven UK based Biomedical experience.

Purpose of the role

To provide daily repair, preventative maintenance and asset management of medical devices within various hospital locations whilst ensuring outstanding customer support and building long term relationship.

Responsibilities

• Perform scheduled preventive maintenance (PM) on medical equipment as per manufacturer’s guidelines
• Complete repairs as required on medical equipment as per manufacturer’s guidelines
• Complete associated admin needed to close repairs and PMs as outlined in the Standard Operating Procedures
• Travel to various sites as required to perform Corrective and Preventive Maintenance
• Maintain safe working practices within the hospital environment
• Exceed contract KPI’s to ensure customer satisfaction
• Work to maintain a high standard of customer service and protect your health and safety as well as that of your colleagues, our customers and members of the public. Promptly raise any concerns regarding potential violations of the policies
• Maintain spare part stock wherever necessary
• Directly support the Site/Team Leader as needed
• Liaise with 3rd party suppliers for spare part and contract quotations

Key Accountabilities

• Attend customer meetings when required
• Seek opportunities to grow the business
• Review ways to improve productivity and reduce operating expenditure

Performance Indicators

• Exceed contract KPIs to ensure customer satisfaction

Essential Qualifications

• HNC in Electrical Electronic Engineering or equivalent essential
• Qualification in Engineering, electronics or medical technologies such as biomedical engineering

Essential Skills

• Ability to follow complex instructions and processes
• Hold a clean UK Driving License
• Good organisation and communications skills

Essential Experience

• Minimum 3 years Biomedical experience in the service and repair of medical equipment: Patient monitoring, diathermies (electro-surgery units), Theatre tables, Defibrillators, Infusion & volumetric devices and familiarity with Anaesthesia equipment
• Have customer service skills and the ability to be confident in customer facing environments
• Field service experience preferable
• Must have UK based experience

Benefits

• Private Healthcare
• Employee Assistance Programme
• Salary Sacrifice Pension Scheme
• Electric Car Scheme
• Cycle to Work Scheme

A DBS Enhanced Disclosure is required for all applicants.

If you have all the skills above and feel this is the role for you, please do not hesitate to contact Louise at One to One Personnel or forward your CV to