Block Manager

Job Title: Block Manager

Location: Poole

Brand: Glide

Salary:  up to £35,000 OTE

About Us: 

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities 

Key Responsibilities: 

• Property & Estate Management

  • Manage a portfolio of residential blocks and developments.

  • Conduct regular site inspections and produce written reports.

  • Ensure communal areas are well maintained, clean, and safe. Instruct, supervise, and monitor contractors and service providers.

  • Oversee planned and reactive maintenance works.

  • Resident & Client Relations Act as the main point of contact for leaseholders, residents, and freeholders.

  • Respond to queries, complaints, and emergencies in a timely and professional manner.

  • Organise and attend residents’ or AGM meetings when required. Build and maintain positive working relationships with stakeholders.

• Financial Management

  • Preparation and management of service charge budgets.

  • Monitor expenditure and ensure value for money.

  • Approve invoices in line with budgets and company procedures.

• Compliance & Health & Safety

  • Ensure compliance with lease terms, legislation, and industry regulations.

  • Oversee health & safety requirements, including fire risk assessments and insurance.

  • Ensure statutory inspections and certifications are completed on time.

  • Report and manage risk issues appropriately.

• Administration & Reporting

  • Maintain accurate property records and documentation.

  • Prepare reports for clients, residents, and senior management.

  • Use property management software effectively.

What are we looking for: 

• Essential:

  • Strong communication and organisational skills

  • Ability to work effectively as part of a team

  • Competent IT skills, including property management systems, email, and spreadsheets

  • Full UK driving licence

  • A proactive attitude with a strong desire to learn and progress within property management

• Desirable:

  • Previous experience in residential block or property management ATPI or MTPI qualification (or working towards)

  • Working knowledge of service charges, leases, and relevant property legislation

What we can offer you: 

• Proven track record for career growth and advancement within the company 

• Market leading training and ongoing professional development  

• Supportive and collaborative team environment 

Benefits: 

• Competitive base salary and Commission structure 

• Quarterly and yearly awards

• Salary sacrifice pension scheme  

• Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year 

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. 

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.