Block Manager

My client is seeking an experienced Block Manager to join their team, managing a varied residential portfolio. This role would suit someone with a solid grounding in block management who is confident in handling both operational and more complex leasehold matters. The position offers exposure beyond traditional block management, including involvement in legal processes, major works and portfolio oversight.

About the Company:

You will be joining a privately owned property investment company that dates back 70 years to its establishment in the 1950s, whose Head Office is based in North London. The company has a continued growth plan for the portfolio based on acquisitions, developments and conversions following a comprehensive asset management plan.

Key Responsibilities

Acting as a primary point of contact for leaseholders, managing enquiries and providing a high level of service
Oversee reactive maintenance issues, including site inspections, contractor coordination, and issuing purchase orders
Manage insurance-related matters, including claims handling and overseeing associated works
Ensure compliance across the portfolio, including arranging inspections, certifications, and statutory reports
Handle day-to-day administration associated with property management
Manage licence applications (alterations, sub-letting, lease variations), including liaising with solicitors where required
Address breaches of lease, working alongside legal advisors where necessary
Liaise with external managing agents regarding arrears, maintenance issues, and major works programmes
Respond to queries from managing agents and leaseholders across the wider portfolio
Manage sales enquiries, including preparation of LPE1 packs and undertaking property inspections when required
Support and assist with the management of building insurance arrangements
Oversee contractors operating under term agreements (e.g. cleaning, landscaping, maintenance)
Assist with the delivery of major works projects, including involvement in Section 20 consultation processes
Support arrears management across both in-house and externally managed properties
Contribute to the preparation of annual service charge budgets
Assist in managing ancillary income streams such as parking spaces and garages
Prepare and contribute to reports covering arrears, breaches, licences, and major works
Work closely with managing agents and landlords, reviewing budgets, demands, and expenditure approvalsCandidate Requirements

Minimum 5 years' block (residential) property management experience
TPI qualification
Strong working knowledge of leasehold management and relevant legislation
Experience managing contractors, major works, and compliance requirements
Confident handling leaseholder and stakeholder relationships
Highly organised, proactive, and able to manage a busy and varied workload
Strong communication and problem-solving skillsIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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