BMS Key Account Manager

Key Account Manager - BMS Service & PPM Maintenance Contracts

Location: Essex, Sussex & London (Hybrid / Field-Based)
Salary: £50,000 - £60,000
Benefits: Company car or car allowance, fuel card, 25+ days holiday, pension, private healthcare, life assurance, laptop/mobile, structured bonus plan, training & development opportunities
Contract Type: Full-time, Permanent

About the Role

My client, a leading provider of BMS service and maintenance solutions, is seeking an experienced Key Account Manager to manage and grow a portfolio of Service & Planned Preventative Maintenance (PPM) Contracts across Essex, Sussex and London.

This is a field-based, client-facing role where you'll take ownership of key accounts, ensuring contract compliance, client satisfaction and commercial growth. You will play a vital role in managing service delivery, renewals, and identifying upsell opportunities within the BMS environment.

Key Responsibilities

• Manage a portfolio of BMS Service & PPM contracts across the South Eastregion
• Act as the key point of contact for existing clients, leading performance reviews and driving client satisfaction
• Monitor KPIs and SLAs, taking proactive steps to address any service issues
• Develop and present proposals for contract renewals, upgrades, or additional services
• Collaborate closely with service delivery teams to ensure high-quality execution of maintenance works
• Maintain strong financial oversight across accounts, including forecasting and profitability
• Support business development by identifying new opportunities within existing client sites

Candidate Profile

My client is looking for a commercially minded professional with a background in technical service environments-particularly within BMS, HVAC, or facilities management.

Essential Skills & Experience:

• Proven experience in managing service-based contracts
• Strong understanding of BMS systems (e.g. Trend, Siemens, Tridium, Honeywell)
• Excellent client relationship and stakeholder management skills
• Commercial acumen with the ability to spot opportunities and influence decision-making
• Full UK driving licence with the flexibility to travel across Essex, Sussex, and London

Desirable:

• Experience working for or with FM providers, building services contractors, or BMS integrators
• Previous technical experience in BMS service, commissioning, or maintenance

Salary & Benefits

My client offers a competitive package designed to attract high-performing professionals:

• Base Salary: £50,000 - £60,000
• Company Car or Car Allowance + Fuel Card
• 25-28 Days Holiday + Bank Holidays
• Generous Pension Scheme (up to 11% employer contribution)
• Private Healthcare, Dental Cover & Life Assurance
• Mobile, Laptop & Expenses Covered
• Training and Career Development Opportunities

Why Apply?

This is a great opportunity to join a well-established, forward-thinking business in the BMS and building technology sector. My client has a strong customer base and a reputation for delivering high-quality service across commercial, healthcare, and public-sector sites.

You'll enjoy a varied and autonomous role with the support of an expert technical team and clear potential to grow into senior commercial or operational roles.

Interested?
To apply, please send your CV or get in touch with Damien on for a confidential discussion.

SER-IN