Bodyshop Service Receptionist

The ultimate customer experience is built the same way as a great vehicle — through precision, care, and attention to every detail.” - BMW

Bodyshop Service Receptionist

Monday to Friday, No Weekends!

£34,000 - £35,000 Basic Salary!

Friendly, Family Run Business!

Dartford / Gravesend Area

An exciting opportunity has arisen for an experienced Service Advisor / Coordinator to join a well-established independent vehicle bodyshop based in the Gravesend Dartford area.

This is a varied and important role, acting as the first point of contact for customers while supporting the smooth day-to-day running of the business. We are looking for someone with strong industry experience who can confidently manage customer communication, administration, and service processes.

Responsibilities

* Managing incoming and outgoing calls, emails, and customer enquiries

* Providing excellent customer service throughout the repair journey

* Booking vehicles in and coordinating repair updates

* Preparing invoices and handling billing processes

* Managing warranty claims and related administration

* Liaising with customers, insurers, suppliers, and internal teams

* Maintaining accurate records and supporting general office operations

* Providing day-to-day administrative support to the business

Requirements

* Previous experience within a vehicle bodyshop, accident repair centre, or automotive service environment

* A strong understanding of customer service processes and repair administration

* Excellent communication and organisational skills

* The ability to multitask in a busy, varied role

* A professional and approachable manner with customers and colleagues

Salary and Benefits

* Competitive salary of £34,000–£35,000 per annum, depending on experience

* Monday–Friday working hours, 8:00am–5:00pm

* No weekend working

* Stable position within a respected independent Bodyshop

* Varied role with the opportunity to use and develop a wide range of skills

* Friendly and supportive working environment

* Opportunity to become a key member of a close-knit team

This is a fantastic opportunity for an experienced automotive service professional who is looking for a long-term role within an independent business where their contribution will be recognised and valued.

Apply today.

Other Opportunities & Referral Scheme
If this role isn’t quite right but you’re looking for something else in the automotive sector, please get in touch — at ASI Automotive Recruitment we’re committed to finding the right opportunity for you. We also offer a £75 voucher referral reward if you recommend a vehicle technician who we successfully place.

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