We are currently recruiting for an experienced Bodyshop Receptionist / Service Advisor to join a busy and successful Bodyshop in Darlington. This is a full-time, permanent position working Monday to Friday, typically 9:00am - 5:00pm, although some flexibility with start and finish times can be offered for the right candidate. As the first point of contact for customers, you will play a key role in delivering excellent customer service while supporting the smooth day-to-day operation of the Bodyshop.
Key Responsibilities
· Greeting customers and handling enquiries both in person and over the phone
· Managing customer bookings and appointments
· Updating customers on vehicle repair progress
· Liaising with Bodyshop technicians, estimators, insurers, and external suppliers
· Maintaining accurate customer records and job documentation
· Ensuring a professional and positive customer experience at all times
If you have experience within a Bodyshop or dealership environment and are looking for your next opportunity, we would love to hear from you. Apply today!
Requirements
About You
· Previous experience as a Bodyshop Receptionist, Bodyshop Advisor, Service Advisor, or Receptionist within a dealership/automotive environment
· Excellent communication and customer service skills
· Strong IT skills and confidence using computer systems
· Highly organised with strong attention to detail
· Professional and friendly approach
· Ability to work efficiently in a fast-paced environment
Benefits
What's on Offer?
· Competitive salary of £27,000 - £30,000 depending on experience
· Full-time, permanent employment
· Monday to Friday working hours
· Flexible start and finish times for the right candidate
· Opportunity to join a friendly and professional team
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