Bookings Agent

Bookings Agent

Location: Letchworth
Salary: £25,000 basic + commission (OTE £35,000)
Job Type: Full Time (potential to consider part time in future)

Bookings Agent – About our client:
Our client is a well-established provider of bespoke mobility products, offering a range of high-quality products to customers across the UK. With a strong focus on customer experience and service, they are now seeking a Bookings Agent to join their small and proactive bookings team.

Bookings Agent – Details:

• £25,000 basic salary
• Commission structure with on-target earnings of £35,000
• Monthly reward scheme – up to £400 extra per month based on team targets
• On-site parking
• Monday to Thursday 08:30–17:00, Friday 08:30–15:00
• Potential option to move to part time, after initial period
• Friendly working environment with regular team events

Bookings Agent – Responsibilities:

• Making outbound calls to potential customers to book appointments
• Managing inbound enquiries and handling follow-up calls
• Asking relevant questions to qualify interest and suitability
• Building rapport with customers in a professional and personable way
• Managing diaries and appointment schedules accurately
• Working towards personal and team targets
• Keeping CRM systems up to date with customer details and outcomes

Bookings Agent – What We’re Looking For:

• Previous telesales or phone-based experience
• Strong communication skills, both verbal and written
• Confidence in handling objections and converting interest into action
• A proactive, team-focused approach to work
• Comfortable using Microsoft Office and internal systems
• Motivated by targets and driven to achieve results

If you are interested in this role, please apply today with your CV.

WGCCOMMPERM

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency/business. Your application will be considered in competition with others, and we will contact you within 3 working days.

Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract, and permanent placements. To stay updated with our recruitment activity, like us on Facebook, follow us on Instagram, and sign up for free email job alerts on our website.