C

Boutique Assistant

icon building Company : Confidential
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Boutique Assistant

Role

We’re looking for a welcoming and professional Boutique Assistant. You will be responsible for creating and organising a pleasant shopping environment for their clientele, providing excellent customer service and driving customer loyalty. The focus is on creating a warm, high-quality experience for every guest, providing excellent customer service following the company customer experience protocol- Maintaining and developing Client retention.

Responsibilities:

  • Record customer preferences, sizing, and special requests for future visits or orders.
  • Process the vsales - Prepare product related documents, follow payment procedures.
  • Support sales team in their daily client activities- Gift cards preparation, purchase of small client gifts.
  • Process Customer Service - Prepare product related documents and follow payment procedures when needed.
  • Perform Customer Service activities allowed in the boutique (shining,engraving)
  • Welcomeclientandeasetheirwaiting(offerdrinks,showcatalogs,touroftheboutique,informonwaitingtime)
  • Maintain a client book with personalised notes to support clients and repeat business.
  • Write short summaries of key customer interactions, sales made, or special orders placed.
  • Help document VIP clients’ preferences and follow-up needs.
  • Assist in writing clear, attractive signs for promotions, sales, new arrivals, or styling tips.
  • Ensure all hand written or printed signs are accurate and match the boutique’s brand tone.
  • Help with labeling products, writing style names, prices, and brief descriptions of tags if needed.
  • Maintain handwritten or digital stock lists when receiving new merchandise.

Requirements:

  • Experience in luxury retail, hospitality, front of house, or a similar customer facing role.
  • Someone polished, friendly, and calm under pressure.
  • Confident working with high-profile or VIP clients.
  • Excellent communication skills and attention to detail.
  • Experience with fine jewellery or luxury brands is a plus but not essential.
  • Must be available to work retail hours including weekends.
  • Ability to work in a fast-paced retail store environment.
  • Flexible mindset with the ability to accept change.
Original job Boutique Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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