Branch Manager

Branch Manager – Hydraulics Industry

Location: Leicester

About the Role

Osprey Engineering Solutions are hiring on behalf of a well-established company within the hydraulics industry. We're looking for an experienced Branch Manager to take full ownership of one of their local branches — leading a team of internal staff and mobile technicians, driving local business growth, and ensuring day-to-day operations run smoothly and safely.

This is a hands-on leadership role. You'll manage people, inventory, quality, and health & safety, while also getting out into the local area to build the business and hit sales targets — all within agreed budgets.

What You'll Be Doing

* Taking overall responsibility for the branch's performance and standards

* Leading, developing, and motivating your branch and mobile team members

* Ensuring the whole team delivers professional, timely communication and excellent customer service

* Assembling hoses from patterns or customer-supplied drawings

* Handling call-outs, both during working hours and out-of-hours

* Responding to quotation requests, pricing within company guidelines

* Acting as Quality Management Representative — maintaining Health & Safety, Quality, and Environmental Management systems to ISO standards and group targets

* Providing technical support to internal and mobile hose technicians

* Recruiting, training, and coaching your team to meet objectives

* Carrying out and documenting checks and inspections

* Managing inventory, including regular stock checks

* Maintaining high branch housekeeping standards at all times

* Managing counter sales and cash transactions per company procedure

* Keeping systems and records accurate and up to date

* Key holding — opening and closing the branch

What We're Looking For

* Ability to lead, develop, influence, and inspire a team

* Minimum 2 years' experience directly managing a branch operation

* Proven track record in business development and/or direct sales

* Proven experience assembling hoses (relevant qualification preferred)

* Experience administering company quality and health & safety systems

* Experience with inventory management

* Fork lift truck licence preferred

* Good numeracy skills

* Good level of IT literacy
Only candidates based in UK and eligible to work in UK are allowed