Location: Stechford & New Street, West Bromwich Salary: £14 per hour + Annual Bonus
A fantastic opportunity has arisen for an experienced Non-Pharmacist Branch Manager to join a growing pharmacy group across its branches in Stechford and New Street, West Bromwich.
This role is ideal for someone with experience in pharmacy operations who can take ownership of day-to-day branch management, support staff performance and ensure the smooth running of pharmacy services.
Working alongside the on-site Pharmacist and wider team, you will help maintain high operational standards, deliver excellent customer service and ensure the branch operates efficiently and compliantly.
The successful candidate will be a hands-on, organised and proactive manager who can motivate a team, manage competing priorities and contribute to the continued success of the business.
Key Responsibilities
Oversee the day-to-day running of the pharmacy branch.
Support and manage branch staff, ensuring duties are completed effectively.
Maintain high standards of customer service and patient experience.
Work closely with the on-site Pharmacist to support smooth branch operations.
Monitor stock levels, purchasing processes and stock management.
Ensure branch procedures are followed and records are maintained accurately.
Support staff recruitment, onboarding, training and development.
Manage staff rotas, attendance and day-to-day people matters.
Monitor branch performance and identify opportunities for improvement.
Ensure the branch maintains appropriate operational and compliance standards.
Resolve customer and operational issues promptly and professionally.
Contribute to branch targets and wider business objectives.
Requirements
Previous experience in a pharmacy or community pharmacy environment.
Experience in a supervisory, team leader or branch management role is desirable.
Strong organisational and people management skills.
Excellent customer service and communication skills.
Good attention to detail and the ability to follow procedures.
A proactive approach with the ability to work independently and as part of a team.
Understanding of pharmacy processes, stock management and compliance requirements.
A Pharmacist qualification is not required.
What's on Offer
£14 per hour
Annual performance-related bonus
Opportunity to take ownership of branch operations
Supportive working environment
Opportunity to develop within a growing pharmacy group
Potential for further career progression
If you're an experienced pharmacy professional or supervisor looking to take the next step into a Branch Manager role, we'd love to have a confidential conversation.
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