Branch Manager

Job Description

Job Description: Branch Manager (Swindon)
Position: Branch/Sales Manager
Location: Swindon, UK
Company: A Certified Fluid Power Products and Services Provider

About Us:
We are the UK's leading manufacturer of certified and compatible fluid power products and services. With world-class manufacturing sites, global distribution, and 24/7 breakdown support, we are expanding our team and looking for an outgoing and driven Branch Manager to lead our new trade counter in Swindon.

Benefits of Working with Us:
Salary: £35,000 – £45,000 per annum DOE
Add-ons: Company Vehicle, PRP Bonus
Holidays: 25 days plus bank holidays
Pension: Company pension scheme
Facilities: New fully stocked trade counter and on-site parking

Role Overview:
We are seeking a team player with a positive attitude who thrives in a fast-paced environment while maintaining high-quality standards. If you have a background in hydraulics, pneumatics, and sales, and are a people person looking for a new opportunity in the Swindon area, this role is perfect for you. You will receive training on our products but are expected to have excellent customer service and business development skills, with the ability to build rapport, lead a team, and drive sales.

Key Responsibilities:
New Business Development:
Focus on developing new business for hydraulic hose, ancillary parts, and our 24/7 engineering service.
Build and maintain relationships with existing and potential customers.

Local Market Awareness:
Maintain awareness of local competitors and potential customers.
Represent the company at conferences, trade fairs, and exhibitions as required.

Sales and Customer Service:
Liaise with the UK Sales Manager to identify potential sales leads.
Process orders, provide quotes, and offer technical data.
Ensure excellent customer service and support.

Branch Management:
Manage the overall function of the trade counter in line with our standards, ISO regulations, and UK legislation.
Control stock for the trade counter and engineers' vans.
Monitor and manage activities of Sales and Service Engineers based at the location.
Train staff on relevant processes and ensure high standards of operation.

General Administration:
Handle general administrative duties and provide team support as required.

Qualifications and Skills:
Strong communication, customer service, and rapport-building skills.
Proven sales and negotiation abilities.
Technical understanding of Hydraulics, Hoses, Fittings, and Pneumatics.
Management experience with the ability to lead and motivate a team.
Flexibility, adaptability, and a can-do attitude.
Knowledge of Health & Safety and PPE.
Ability to prioritize, work at a fast pace, and multitask.
Computer literacy with proficiency in MS Office (knowledge of in-house software will be required).