Branch Operations Manager

Key Responsibilities    

• Customer Engagement: Welcome customers, take an active interest in their projects, and assist with order processing. 

• Team Leadership: Manage warehouse operatives and drivers, ensuring daily setup and route planning. 

• Operational Tasks: Load/unload vehicles using a forklift (training provided), check deliveries, and maintain stock levels with regular counts. 

• Reporting & Support: Produce monthly reports and provide support to the Branch Manager. 

• Health & Safety & Cleanliness: Keep the branch tidy and prioritize health and safety at all times. 

Required Skills and Experience   

• Previous experience in the industry is preferred. 

• Background in warehouse and transport management with inclusive leadership skills. 

• Genuine enthusiasm for customer interaction and a “customer-first” attitude. 

• Comfortable working indoors and outdoors with a focus on health and safety. 

• Demonstrates solid commercial acumen. 

What’s in it for you?  

• Competitive Basic Salary  

• Retirement Savings Plan (Pension) – with Legal & General   

• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.   

• WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway   

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)   

• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover   

• Employee Discount   

• Refer a Friend scheme   

• Wellbeing Centre via WorkPerks   

• New Reward and Recognition programme – launching soon!   

About Us  

At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.  

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!  

What's next…  

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.