Brand Ambassador

Job Description

Brand Ambassador
Lexus Milton Keynes

About Us
We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.

The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 44 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.

We are currently expanding our business and are now offering an exciting opportunity to join the team, as a

Brand Ambassador

at our

Lexus Milton Keynes

branch. We will provide excellent training and genuine career progression opportunities in return.

✅Does this sound like you?
Excellent customer service skills and loves working with people.
Record of working within customer services or a customer-facing role in the retail industry.
Able to take initiative and ownership of issues; is proactive, has a ‘can-do’ attitude.
Able to work independently.
Able to multi-task and switch quickly between tasks.
Willingness to learn, develop and keep up-to-date with technical/product information.
Strong organisational and prioritisation skills.
Strong

people/communication

skills.
Is a team player. Offers help and support to others.

Highlights of this role include;
Talks with and listens to customers to build rapport and develop relationships.
Keeps each client up to date with the ETA of their vehicle.
Manage pre handover documentation, Finance, DVLA and Insurance, to allow ample time to deliver the vehicle.
Uses in-depth product knowledge to guide the customer through the operation of their new vehicle.
Executes post-handover contact with the client to ensure complete customer satisfaction.
Works with colleagues and other teams across the Centre to provide continuous improvement and seamless service to customers.

✨In return:
One in four weekends off
Car Benefit Scheme after successful completion of a probation period
Comprehensive training provided
30 days off per annum
Company pension scheme
Access to high street discounts through Perk Box
In-house, manufacturer & professional qualifications
Staff referral scheme
Access to medical cover through Simply Health

Privacy notice:
At Steven Eagell Group, we take your privacy very seriously and will only use your personal information to administer the job application you submit to us. You can see how we process your data and understand your rights, here. By submitting your contact data to us, you consent to us processing your personal data, in accordance with our Data Privacy Notice, and contacting you via these methods. You may optout at any time by emailing jobs

@steveneagell.co.uk.

If you don’t hear back from us within 2 weeks, please assume that your application has been unsuccessful. Thank you for your interest.