Brand Manager

Brand Manager
Location: Wellingborough
Type: Full-Time

Overview:
We're seeking a proactive and relationship-driven Brand Manager to strengthen customer engagement through tailored marketing support. This role is focused on helping clients grow by leveraging a full suite of marketing tools - from lead generation to co-branded content - rather than just selling products. You'll act as the link between customers and internal teams, ensuring our partners gain real value from our brand.

Key Responsibilities:

• Build and maintain strong customer relationships to drive loyalty and growth

• Help clients maximize marketing tools including brochures, POS material, digital assets, and partner benefits

• Deliver training and support on systems and resources

• Tailor marketing solutions to suit individual client needs

• Manage updates, campaigns, and available collateral

• Identify content opportunities (e.g. case studies, photography) for joint marketing use

• Report on customer interactions and ensure internal follow-up

• Maintain and update the marketing portal

• Monitor engagement and track marketing impact

• Feed customer insights into ongoing improvements

• Adjust tone and approach for B2B and B2C audiences

What We're Looking For:

• Strong relationship-building and communication skills

• Background in marketing, customer success, or account management

• Organised, proactive, and results-oriented

• Comfortable with basic data analysis and reporting

• Confident presenting to varied audiences

• Collaborative mindset, with ability to work cross-functionally

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.