Breakdown Controller

Are you a Breakdown Controller/Maintenance Scheduler/Rental agent living in the Halifax area?

Are you looking for a Monday to Friday office based opportunity?

Are you able to commute to the Halifax area daily?

Roles and Responsibilities of the Breakdown Controller

• To take customer calls and log repair notifications.
• To assign and allocate Field Service Engineers to meet customer requirements.
• To support with the supervision of all maintenance and repair activities.
• To provide effective customer service and build a working relationship with all customers.
• To action customer repair, maintenance and breakdown requests in a timely and cost effective manner.
• Liaise with UK service supervisor and Service Manager regarding any issues that may arise.
• Keep customers updated on the reported job progress.
• Deal with day to day queries from both internal and external customers.
• Ensure all jobs are entered onto the appropriate in-house computer system.
• To reschedule jobs and resources according to emerging customer needs and resource availability.
• Ensure all service records are received from the appropriate Field Service Engineer and passed to technical team for assessment.
• To ensure that all field service vehicle parts sales are recorded accurately and promptly.

If you are actively looking for a new job, as a Breakdown Controller and from a similar background as a Maintenance Controller, Rental Agent, Automotive Service Advisor we are still eager to hear from you and we’ll assist you in finding the next step in your career.

Kautec Recruitment recruit for a variety of sectors and are actively seeking to recruit HGV Technicians, HGV Fitters, Mechanics, Mobile Technicians, PSV Technicians, Engineers for our Fleet Management Clients across the UK.

Recap

Breakdown Controller

Location: Halifax area - Office Based

Day shift: Monday to Friday

38.75 hours per week, 8:30am - 5pm

Permanent, full time position

Salary up to £29,870

So, what are you waiting for. Get in touch for further details and start that next journey on your career, we’re just a click away, apply now with your CV.