My client, a leading telecommunications company, is looking for a Technical Investigation Engineer to investigate and resolve complex issues affecting broadband routers, Home Hubs, Wi-Fi services, and customer connectivity products.
Skills & Experience
Strong experience supporting or troubleshooting broadband CPE devices, including routers, gateways and Home Hubs Experience investigating faults across broadband, Wi-Fi, Digital Voice and home networking environments Strong Linux and Python skills Good understanding of TCP/IP networking, FTTP, IPv4/IPv6 and related broadband technologies Experience analysing logs, packet captures, crash dumps and system diagnostics Knowledge of Wi-Fi standards, RF fundamentals, Wi-Fi chipsets and driver troubleshooting Experience with TR-069 / TR-369 device management technologies Familiarity with Jira, Git, GitLab and automated testing environments Strong root cause analysis and problem-solving skills Ability to work closely with engineering teams, developers and third-party suppliers to drive issues through to resolution
If the role aligns with your expeirence please apply with your updated CV Only candidates based in UK and eligible to work in UK are allowed
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