Broker Business Development Manager

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently looking for a customer focused and results driven person to join our team in the role of Broker Business Development Manager, SME Business Banking.

This is an exciting opportunity to work in the National Broker Team, reporting to the Regional Director and supporting teams across the whole of UK SME Business Banking. You’ll have primary responsibility for the development of broker relationships. This will include identification and onboarding of new broker relationships to HSBC as well as the development and broadening of relationships with existing brokers.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll: 

• Cultivate and manage relationships with brokers and other introducers to drive business opportunities


• Develop and implement effective strategies to expand the bank’s network of brokers and introducers


• Collaborate with internal teams to ensure timely issuance of indicative terms and seamless onboarding of clients introduced by brokers


• Build relationships with Area Directors, Team Leaders and Relationship Managers inspiring and motivating colleagues to ensure a consistent broker proposition is delivered


• Conduct market research to identify trends, competitor activities, and potential opportunities for business growth


• Provide training and support to brokers on the bank’s products, credit appetite and capability


• Stay informed about industry regulations and compliance requirements relevant to broker interactions


• Work closely with the marketing team

To be successful in this role you should meet the following requirements:

• Sales, customer relationship management or business development experience in financial services or commercial banking is essential


• Experience of working with and regularly interacting with clients and KBIs and holding strategic client conversations with complex requirements


• Strong understanding of banking products, services, and financial markets


• Excellent communication and negotiation skills with the ability to deliver compelling presentations with a willingness and ability to interact and quickly build relationships with internal and external stakeholders


• An analytical mindset with the ability to interpret financial data and make strategic recommendations


• Ability to work in a fast-paced environment, managing multiple workstreams and competing deadlines, with excellent time management, planning and organisation skills


• Influencing skills and ability to build positive working relationships with intermediaries, colleagues, and other stakeholders


• An ambition to drive performance, grow business and improve standards

Opening up a world of opportunity

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected].