Broker Direct Relationship Manager

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Broker Direct Relationship Manager.

This is an exciting opportunity to join our newly formed Brokerage Team, focused on establishing commercial relationships with intermediaries operating primarily within the SME market.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. 

In this role you’ll:

• Cultivate and manage relationships with brokers and other introducers to drive business opportunities


• Use credit analysis to deliver appropriate commercial lending solutions off the back of broker-led introductions


• Collaborate with internal teams and stakeholders to ensure timely issuance of credit approved terms and seamless onboarding of clients introduced by brokers


• Build a strong understanding of the client’s business and industry to promote insights, enrich client conversations and deliver fair outcomes by treating customers fairly


• Ensure adherence to all applicable operational risk, our standards and policies, reporting any breaches in accordance with local procedures

To be successful in this role you should meet the following requirements:

• Experience within commercial lending, business development, business banking and credit analysis


• Influencing skills and the ability to build positive working relationships with our customers, colleagues and stakeholders


• Strong written and verbal communication skills, enabling productive dialogue with internal and external customers


• The ability to gather, analyse and interpret comprehensive information and/or customer requirements in order to provide solutions that are commercially viable and sustainable


• The ability to anticipate and identify risks and ensures appropriate steps are taken to mitigate and manage them

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500