Broker Internal Account Manager

Broker Internal Account Manager (Healthcare)

Office based can be based from either Caerphilly OR Tamworth
Reporting to:Healthcare Sales Manager

Working within the Healthcare division providing office-based sales support to customers in the Healthcare sector - dealing with sales enquiries and opportunities for the designated portfolio of customers. Consistently meeting personal objectives and delivering individual and team periodic / quarterly / yearly sales targets.

What you’ll be doing as a Broker Internal Account Manager:

Dealing with Sales Enquiries

• Ensure all customer enquiries are responded to within agreed timescales.
• Illustrate and quote customer requests.
• Recording and processing enquiries within the business sales portal
• Coordinate, progress and communicate installation with customers where relevant.

Conducting Outbound Sales / Tele Survey and Courtesy Calls

• Conduct outbound sales and information gathering project calls as required and as directed by the Healthcare Sales Manager
• Execute telesales campaigns to generate new business opportunities.
• Follow up on leads and prospects to convert them into sales.
• Achieve individual and team telesales targets by proactively making outbound calls.

Data & Reporting

• Collate all relevant detail and documents to provide a seamless customer experience.
• Maintain accurate database of business generated and corresponding business movements.
• Record the results of any outbound sales call project accurately in the required format.

Interaction and Responsibility

• Reporting to the Healthcare Sales Manager
• Direct interaction with Customers via e-mail, Teams and phone
• Direct interaction with other Healthcare team colleagues e.g., Healthcare Account Managers and Key Account Managers.

What you will have:

• IT Skills – Outlook, Excel, Word, CRM - Salesforce
• Experience of selling in a Business to Customer / Business to Business
• Organisation & Prioritisation – time management prioritising workload in a pressurised environment
• Knowledge of the Healthcare Sector desirable
• Sales Focus – ability to identify, confidently explore and close on selling opportunities

• A security check or be willing to get one

In return for your commitment and expertise, you will get:

• Base salary of 26,000.00
• Pension scheme
• 23 days holiday allowance plus bank holidays
• Reward Gateway Discount Card – savings from over 800 retailers
• Buy and sell holiday scheme
• Enhanced maternity and family friendly leave
• Full training and great opportunities for professional development

Who we are?

phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites to multi-national restaurant chains, healthcare establishments and small owner-occupied shops.

phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it’s disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls.

You’ll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste.

phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental.

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process.