Broker Support

Salary: £negotiable, subject to experience
Location: Office based role in Westcliff On Sea
Hours: Monday - Friday 9am to 5pm
Holiday: 20 general days plus bank holidays and Christmas close down

Summary of Role
• To provide administrative support to the broking team, which includes populating Acturis with risk information, producing quotation reports and processing mid-term adjustments.
• To assist the broking team to ensure retention, maintenance and growth of the client list.
• To assist with the cross-selling of products according to the demands and needs of the existing clients.
• To assist the Directors when requested.

Key Skills and Experience Required
• Excellent technical knowledge of commercial insurance
• Competent on Acturis, Word, Excel and Microsoft Outlook programs
• Excellent written and telephone skills
• A proven track record working under pressure in a busy environment
• To possess excellent administrative skills
• To possess excellent communication skills
• To possess excellent attention to detail

Core Values Required
• To be target focused and driven
• To be creative and highly motivated with a desire to succeed
• To possess the ability to deal with difficult customers and situations
• To possess the ability to be assertive
• To possess the ability to assist and support fellow staff members
• The ability to be diplomatic with fellow staff as well as customers
• To be able to delegate effectively when required
• To be able to network at all levels
• To be able to meet deadlines
• To possess the ability to nurture relationships

Benefits
• Competitive salary
• Company success bonus scheme
• Smart casual dress code
• Friendly environment