Broker Support Technician - Life of Science

Job Title:  Broker Support Technician - Life Of Science 

Location: London/Hybrid (Typically 2/3 days in the office)

Type: Full time - Permanent (If you are a job share partnership, work reduced hours, or any other way of working flexibly, please do still get in touch)

At Price Forbes, we provide much more than just a workplace. We are dedicated to fostering skill development and knowledge within a team that is passionate about their work, values their Employees, and truly celebrates diversity.

Working at Price Forbes means you’ll be part of The Ardonagh Group. We are proud of our innovative environment offering many opportunities for growth across the wider group. Employees regularly move between our united teams, and we encourage you to make your role your own.

Our offices are lively and exciting places to be, but we understand that life needs flexibility, and offer a genuinely flexible approach to working. If you are looking to join a thriving, energetic business with exciting plans, this role could be an ideal fit for you.

What we can offer:

We offer much more than just an inclusive culture with apprenticeships, study support, participation in our annual Spotlight Awards, Community Trust, Sports Teams, office socials, events and so much more. All of this with a supportive management team as well as working alongside some of the industry’s top talent.

You’ll have access to wellbeing programs, fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurants, and healthcare cash plans etc.

Further perks of working with us (Fixed benefits):

• Employer pension contribution of 10% (providing you, the Employee provides 5%).


• Good work life balance - flexibility to suit you.


• Competitive salary.


• Life Assurance at X4 of your base salary.


• Group Income Protection.


• Generous Annual Leave entitlement.


• Private Medical Insurance.


• Group annual bonus scheme.

Principal Tasks

• Assist with the preparation of market submissions

• Assist with teams MRC production and endorsements

• Logging of quotes and enquires

• Daily monitoring with IBA team to monitor bad debt, cash and funding.

• Bordereaux monitoring for current facilities

• Assisting with KYC due diligence procedures

• Assisting with binding submissions via PPL

• Maintaining a clear, accurate and comprehensive DMS file

• Monitor timeliness of the placement process to ensure Contract Certainty is achieved and timely invoicing is achieved.

• Ensure the accurate and effective maintenance of data held within the PFP processing systems

• Generally providing support to the placing brokers.

• Assisting our processing teams with any queries received via Xchanging

• Creating and submitting opening memo checklists for authorisation

• Creating and submitting Closing and Endorsement Workflow submissions to PRO

• Assist with IBA and Credit Control queries

• Carrying out such projects and other duties and tasks as may from time to time be required

Specialist
Focus – Life Sciences

For
this role, we are particularly seeking candidates with a background in the life
sciences or related scientific fields such as biology, biotechnology,
pharmaceuticals, or medical technology. You will apply your scientific
knowledge to support brokers handling complex risks and placements for clients
in the life sciences sector. This will include understanding technical product
specifications, interpreting regulatory and compliance documentation, and
managing precise data entry throughout the placement process. You will use your
familiarity with scientific terminology and processes to liaise confidently
with clients, underwriters, and internal teams, ensuring all documentation is
accurate, compliant, and delivered on time. This specialist knowledge will be
essential to help our brokers deliver tailored solutions in a fast-paced and
highly regulated industry.

Generic Knowledge Requirements

• Sufficient knowledge and understanding of the relevant aspects of the Law of Agency and the Law of Contract to be able to perform the Principal Tasks

• Sufficient knowledge and understanding of the general concepts of insurance to be able to perform the Principal Tasks

• Good working knowledge of the UK regulatory requirements as they affect the business of the Property Section

• Awareness of legal and jurisdictional requirements in territorial limits worked on and maintenance of up to date knowledge of current market practices.

Specific Knowledge Requirements

• Knowledge of Price Forbes practices, procedures and service standards

• Knowledge and/or awareness of Price Forbes IT systems and processes

Competencies Required

• Ability to work effectively as part of a team.

• Ability to work under pressure and to meet deadlines

• Ability to use Microsoft Word and Excel packages

• Ability to use the Price Forbes IT systems

Standard of Performance and Conduct Expected

• At all times behave in a way that upholds and promotes the good name and reputation of Price Forbes

• Maintain the highest standards of professional endeavour, integrity, confidentiality, financial propriety and personal conduct;

• Treat as paramount the quality of service provided to the customer in terms of speed and accuracy of response, frequency of communication and the timely presentation of documentation

• Comply with Price Forbes’ practices, procedures and service standards

• Deal honestly and fairly with fellow employees, customers, and others within the insurance profession; and value other team members as colleagues;

• Take responsibility for own learning and development; keep up to date with developments in law and practice relating to own field of expertise; and ensure that all external and internal training obligations and requirements are fulfilled;

Think you don’t meet every requirement?

We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can thrive . If you’re excited about this role, but your experience doesn’t perfectly match what we are looking for, please apply anyway. You might just be the right fit for the job, or other opportunities we may have within the wider Group.

Interview Process:

At Price Forbes, we have a straightforward interview process to ensure the best fit for both you and the company:

• Submit your application with your CV, emphasising your skills and experience related to the job.


• Our Talent Acquisition team will then arrange a call where they can tell you more about the role and the team. We want to learn about your motivation and goals, what you can bring to Price Forbes, and answer any immediate questions.


• If successful, you will generally be invited to engage in a 1-hour interview with the Hiring Manager and selected team members, via teams or in person. We will discuss our technologies, key skills, and team dynamics and provide further opportunity to ask any questions. This is your chance to voice your thoughts on the role and we will outline our expectations and ensure this role aligns with your ambitions for the future.


• Depending on the role, you may be invited to attend a second stage interview with further members of the team.

If successful or unsuccessful, we always try and move quickly in presenting an offer or providing feedback.


We truly value the diversity of our teams and as a Group, we are committed to supporting and welcoming individuals from all backgrounds, as we appreciate every perspective is a significant part of our success. Should you require any reasonable adjustment throughout the recruitment process, please do not hesitate to let a member of the Talent team know.

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