Brokerage Officer

The post-holder will be part of the Commissioning Team and work closely with Service Managers, Senior Practitioners and Care Managers to source, arrange and amend packages of care, placements in residential and nursing homes and supported living services. This may involve regularly dealing with complex and/or contentious issues.

The Brokerage Officer will act following the policies and procedures set out for the Brokerage Team to ensure that appropriate standards are met and value for money achieved in the procurement and delivery of services. The Brokerage officer will ensure all placements are facilitated within the councils Standing Orders

• Carrying out a placement brokerage role within an adult services context e.g older people, learning disabilities and mental health services.
• To work within the Commissioning Team to contribute effectively to market management initiatives.
• To work effectively with the Information and Assessment Team, Care Management Teams, Hospital Discharge and Finance Teams
• To maintain accuracy in record keeping and ensure consistent recording practice on Mosaic that will provide robust financial information for the budgets forecasting and community care charging purposes.
• To ensure corporate standards for customer service are met and that sensitive and confidential information and political matters are handled discretely and sensitively at all times.