Brokerage Officer

One of our local authority clients are currently recruiting for a Brokerage Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance.

Main Purpose of Post/Job Summary

The postholder will be responsible for providing advice, sourcing and establishing person-centred, high quality and cost-effective care and support packages for individuals. They will lead on day-to-day brokerage activities, including receiving referrals, identifying options, sourcing, negotiating and contracting arrangements. The postholder will specialise in care and support packages.

Duties and Responsibilities

* To undertake brokerage activities to identify, source and establish effective care and support arrangements for children and adults (specialising in a particular life stage), working with operational services, providers and service users.

* To receive referrals for individual care and support arrangements and provide appropriate signposting, information and advice to service users and their families in order to inform their care and support decisions.

* To identify options for care and support packages within the appropriate cost and service requirements, liaising with service users and their families.

* To source the required care and support services which meet the individual’s needs and preferences and negotiate price as appropriate to ensure cost-effective arrangements.

* To be responsible for completing and co-ordinating the relevant contract governance documentation in a timely and accurate manner and attending relevant panel meetings, in order to support appropriate decision making in line with agreed policies and delegation.

* To regularly liaise with the service user, operational services, providers and other stakeholders throughout the brokerage process so they are informed of options, progress and decisions.

* To apply a person-centred approach to brokering care and support arrangements which enable the delivery of outcomes, needs and preferences for the service user, carers and their families.

* To be responsible for timely, accurate and robust data recording, documentation and administration for individual care and support arrangements using the relevant ICT systems

* To enable, build and maintain effective working relationships with individual suppliers and the wider market, supporting commissioning colleagues in market shaping and development.

* To enable, build and maintain effective working relationships with operational services, providing advice and quality assurance, so that care and support arrangements deliver outcomes, quality and value.

The above is a brief overview of the role, details and specification will be provided should you be successful. If interested in this position, please send your CV to Jahker Miah at Coyle Personnel Ltd