Building & Front of House Manager

We’re Hiring: Building & Front of House Manager!

 Location: Milton Keynes, MK17 8LX - Onsite 5 days per week.

 Pay: up to £40,000 Depending on experience + 25 days annual leave.

 Working Hours: Monday - Friday (Flexible with start and finish times depending on business needs) + Occasional weekend work required to accommodate vendor and contractor access and industry events.

Learning & Development:  From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes! 

More about the role...

Securitas UK are on the look out for an exceptional Building & Front of House Manager to lead the day-to-day operation of our UK Headquarters building and visitor experience. Responsible for creating a safe, secure and welcoming workplace, you'll oversee front of house services, facilities operations, health & safety, security and compliance, while leading a high-performing team of facilities professionals.

The Building & Front of House Manager is a key point of contact for senior leaders, visitors, suppliers and contractors, you'll ensure our Headquarters operates efficiently, reflects the Securitas brand and delivers an outstanding experience for everyone who visits or works there. Working closely with People, Security, Health & Safety, Procurement and Property teams, you'll drive continuous improvement, operational and service excellence across our flagship workplace.

If you're passionate about workplace spaces, customer service and leading teams to deliver exceptional standards, have a similar background or have the skills to really thrive in this role, we'd love to hear from you.

Other roles with transferable experience may include, previous Reception or Front of house Leadership Roles, Customer or Client Experience Manager and Building Managers.

What you’ll be doing…

Reporting directly to the Head of HR you will:

Workplace & Facilities Management

• Manage the day-to-day operation of our UK Headquarters.
• Oversee facilities, maintenance, workplace services, suppliers and budgets.
• Ensure a safe, professional and efficient workplace while driving continuous improvements.

Front of House & Visitor Experience

• Lead the end-to-end visitor experience, ensuring a welcoming, secure and professional environment.
• Coordinate client visits, executive meetings, events, hospitality and catering.
• Support senior leaders and continuously enhance customer satisfaction.

Team Leadership

• Lead, develop and coach the Front of House and Facilities teams.
• Set clear standards and foster a culture of service excellence and accountability.

Safety, Security & Compliance

• Lead health & safety, security and compliance activities across the Headquarters.
• Manage access control, visitor management, inspections and audits.
• Promote a exceptional safety culture and support incident investigations where required.

Contractor & Emergency Management

• Manage contractor compliance, permits and risk assessments.
• Support business continuity, emergency planning and workplace incident response.

Please note: This is not an extensive list of roles and responsibilities but gives a good picture of the role!

What you’ll bring:

• Experience managing facilities, workplace operations, front of house or hospitality services.
• Experience leading and developing teams.
• Good understanding of workplace health & safety, security and compliance.
• Excellent communication and stakeholder management skills.
• Experience managing contractors, suppliers and third-party partners.
• Ability to work confidently with senior leaders and executives.
• Excellent organisation skills and the ability to prioritise competing demands.
• Driving Licence is required for this role
• Right to Work in the UK.
• 5 Year checkable employment history and the ability to cover any gaps during that period.

Desirable

• SIA Front Line Licence. (Or willing to obtain within he first 6 months in the role)
• Facilities Management qualification.
• Experience working in a corporate headquarters environment.
• Knowledge of IOSH & NEBOSH

It’s great to see you’re considering a career with Securitas UK! You're one step closer to joining a global team of 336,000+ colleagues who help make the world a safer place each and every day.

Here, we live by our values of Integrity, Vigilance and Helpfulness, which help guide how we operate and how our people experience work, each and every day! We have a promise too:

• Opportunity – We see potential in every person and situation
• People – We open our eyes to all that’s good
• Purpose – We make your world a safer place

So what you can expect 

Our Talent Team reviews every application carefully. We know applying can feel daunting, but we’re here to support you—just email us if you need help. No matter the outcomes, you will always receive communication from us.

See an inclusive world

Inclusion isn’t a tick-box for us – it’s how we work. We know our strength comes from different perspectives, in every role and every team. We’re proud to be a Level 2 Disability Confident employer. If you tell us you have a disability when you apply, and you meet the minimum requirements for the role, our Talent Team will guarantee you an interview.

Through our Employee Networks, the Race at Work Charter, the Armed Forces Covenant and more, our people drive real change. We celebrate diversity all year round with moments like BSL Week, International Women’s Day, PRIDE and Black History Month – because seeing an inclusive world starts with how we show up every day.

See a rewarding world

We understand the importance of reward and recognition when it comes to our peoples work. From day one you're able to:

• Save More: Exclusive employee big brand discounts through STRIVE, Cycle to Work savings, Specsavers offers and free mortgage advice.
• Look After Your Health: Healthcare cash plans, dental cover plans, 24/7 GP access, mental wellbeing support and online dental advice.
• Plan for Your Future: Pension scheme, Payroll ISA and financial wellbeing resources to help you achieve your goals.
• Peace of Mind: Life assurance and support for you and your family when it matters most.

Take the next step your career journey 

Join a team that values you start your career with Securitas UK today.

Click ‘I’m Interested’ to see a different world.