Business administration Apprenticeship

Level 3 Business Administrator Apprenticeship - Oasis Academy Skinner Street

About the Employer 

Oasis Academy Skinner street is a 'Good' Primary school in Gillingham, Kent. We are an inclusive academy for children aged between 4 and 11, committed to delivering exceptional education at the heart of our community.

About the role

Key details:

• Working week: Monday to Friday, 8am to 4pm, 35 hours per week, Term-time only + 1 week
  


• Wage: £7.55 per hour 
  


• Location: Skinner Street, Gillingham, Kent, ME7 1LG 


• Apprenticeship Standard: Level 3 business Administrator


• Duration: 16 months 
  

Overview of the role: 

This is an exciting opportunity to become part of a high performing team who are passionately committed to securing the best possible life chances for the young people of Skinner Street Academy. Working as part of our friendly administration team, this role will require resilience, perseverance for the long haul and a constant drive for innovative excellence.

Key responsibilities:

• To be the first point of contact for visitors to the Academy, providing a welcoming, efficient reception service


• To provide reception services to pupils


• To be able to work in a fast-paced reception area, multi-tasking between reception duties


• Be the initial point of contact for all enquiries by telephone, email, and in person, advising staff, parents, pupils, and visitors on the appropriate source of information


• To be able to deal with challenging visitors, parents, and pupils appropriately whilst maintaining a calm persona


• Ensure all visitors are issued with badges to comply with the Academy’s security procedures


• Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit without direct supervision


• Be the main contact point for staff regarding Academy events on any given day


• Maintain a tidy and orderly reception area


• Support with My Child At School account set-up, queries from parents, and general support


• Support with Bromcom queries from parents and general support (e.g., MCAS, etc.)


• Word processing and data input as directed


• Assist with duplicating, collating, and distributing information to parents/carers, staff, pupils, and others


• Ensure confidentiality at all times when dealing with issues regarding staff, pupils, or parents


• Undertake general clerical duties as directed, including photocopying, printing, laminating, and filing


• Post outgoing mail and sort incoming post


• Provide refreshments to visitors when required


• Support with Academy evening events (e.g., parents’ evenings, open evenings, etc.)


• Make telephone calls to parents and carers as required


• Send text messages and/or emails to parents and carers as required


• Supervise pupils as required


• Any other reasonable duties as directed by the Line Manager


• Promote an environment that safeguards and protects children and when necessary take responsibility for ensuring the appropriate child protection procedures are followed;


• Ensure own professional competence remains sufficient to provide effective support by seeking support for your practice and development


• Attend training including the Academy’s Training Days


• Participate in the Academy’s Performance Management process

Apprenticeship Summary:

• You will work towards your Level 3 Administrator qualification across a total duration of 16 months!


• Training provider: LMP Group: https://lmp-group.co.uk/ 


• All online/remote learning, no classroom or college day release


• An allocated tutor will support you throughout the apprenticeship!

About the Candidate 

Skills & Personal Qualities Required:

• Ability to work effectively with pupils, parents/carers, staff, and external agencies


• Excellent communication skills with a wide range of people


• Good ICT skills, including word processing


• Understanding of the practical application of equal opportunities in an academy context


• Ability to work independently and as part of a team


• Ability to interpret and follow procedures


• Ability to maintain confidentiality at all times


• Ability to reflect on personal and professional practice


• Ability to form and maintain appropriate relationships and boundaries with children


• Emotional resilience when working in challenging situations


• Willingness to demonstrate commitment to the values and behaviours of the Oasis ethos

Qualifications Required:

• GCSE or equivalent English (Grade 4) essential


• GCSE or equivalent Maths (Grade 4) essential

Apprenticeship Overview

This course is delivered through Articulate Rise, this flexible School Administration training programme features 11 expertly designed modules, covering vital topics such as project management, planning/organisation and presentation skills.

The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

• Milestone 1. The Organisation - (Aims, Values, Policy)
  


• Milestone 2. IT Skills - (Systems, Record and document production, Financial processes and Professionalism and productivity).
  


• Milestone 3. Communication – (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity)
  


• Milestone 4. Continuous Improvement – (Processes, Coaching and Developing others, Decision Making, Quality and Responsibility).
  


• Milestone 5. Project Management – (Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project).
  


• Milestone 6. Preparation for End Point Assessment

Next steps & Pre-employment checks

• (Permitting you’re eligible for the role) Please expect to receive contact from our LMP Education Recruitment team, to discuss your application further.
  


• Additionally, please be aware that upon a successful offer of employment, DBS checks and references will be obtained as part of your enrolment.

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