Business Administration Apprenticeship

Level 3 Business Administration Apprenticeship – The Valley Leadership Academy

About the employer:

**Star Academies** is a high-performing multi-academy trust that runs primary, secondary and all-through schools across the UK. It is committed to delivering an excellent education for children and young people, particularly in areas of high disadvantage, by combining strong academic standards with character education and inclusive values. The Trust works closely with local communities to create safe, supportive learning environments that help pupils succeed and thrive.

Key Details

• Working hours: Monday to Friday 8am - 4pm (37 hours per week)


• Salary:  Term-time only position and so pro rated is £15,174.27 under 21 or £18,768.80 +21


• Location: The Valley Leadership Academy, Fearns Moss, Bacup, Rossendale,   OL13 0TG


• Apprenticeship Details - 18 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote). 


• Training Provider: LMP Education (rated 1st best UK training provider)
  

Apprenticeship Overview:

The role provides comprehensive administrative and business support to the school, ensuring the smooth and efficient day-to-day operation of office and business services. The post holder acts as a first point of contact for visitors and enquiries, supports core administrative processes, maintains accurate records and information systems, and assists with facilities, health and safety, reprographics, and events coordination. The role contributes to a safe, professional and welcoming school environment and supports the wider aims, values and ethos of Star Academies.

Key Responsibilities:

• Undertake reception duties, including meeting and greeting visitors, managing telephone enquiries, and recording and forwarding messages.


• Book pupils in and out of school for late arrivals or early departures using the Inventry system.


• Book visitors in and out of the school and confirm their identity using the Inventry system.


• Promote a professional and courteous service in line with the Trust’s ethos.


• Liaise effectively with other office staff.


• Provide administrative support for day-to-day processes, including incoming and outgoing post, filing, archiving, binding, and general clerical duties, ensuring tasks are completed in a timely manner.


• Deliver a responsive and effective administrative service to support the school.


• Maintain accurate manual and computerised records using Management Information Systems as required.


• Create, edit, format, and present documentation using Microsoft Office, STAR, and school templates.


• Ensure student information on Bromcom is accurate and kept up to date.


• Operate administrative equipment such as the franking machine, photocopier, and laminator as required.


• Comply with health and safety, security, and safeguarding policies and procedures, reporting any concerns in accordance with school guidelines.


• Support a safe and secure environment for all school stakeholders, in line with the school’s ethos and safeguarding commitments.


• Record all works requests in the Site Supervisor Works Request Book and regularly inform the Site Supervisor of new requests.

Desired skills & Personal qualities:

• Good IT, Literacy and Numeracy skills  


• Organisational  and problem solving skills


• Verbal communication skills – ability to deal with people in person and on the telephone


• Ability to apply set procedures


• Accurate and thorough approach


• Comfortable working to agreed objectives


• Ability to work without supervision

Qualifications Requirements:

• GCSE or equivalent (Functional Skills) English (Grade 4) – essential


• GCSE or equivalent (Functional Skills) Maths (Grade 4) – essential

Next steps & Pre-employment checks:

If you meet the eligibility criteria, the LMP Education Recruitment team will contact you to discuss your application further.
Please note: A successful offer of employment will require DBS checks and references as part of your enrolment.

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