Business Analyst

Job Title: Business Analyst
Location: Crawley (Hybrid - 2 days a week onsite)
Contract Type: 12-Month Fixed-Term Contract
Working Pattern: Full-time

£60-63,000

A purpose-driven, not-for-profit organisation in the financial services sector is seeking a proactive and detail-oriented Business Analyst for a 12-month fixed-term role. This hybrid position requires two days per week on-site in Crawley and offers the opportunity to work on both change initiatives and business-as-usual operations.

As a Business Analyst, you'll act as the vital bridge between stakeholders and technical teams. Your focus will be to ensure that business needs are captured, clearly defined, and translated into deliverable solutions. You'll be involved in shaping technical outcomes and improving processes in a dynamic and collaborative environment.

• Elicit and document business and technical requirements for projects and BAU enhancements

• Engage with stakeholders across the business to identify needs and propose effective solutions

• Collaborate with Developers, Testers, Product Owners, and other teams to drive outcomes

• Facilitate workshops, interviews, and meetings to gather insights and build consensus

• Produce and maintain documentation such as process flows, user stories, and acceptance criteria

• Support UAT planning and execution

• Provide analysis and support for system improvements and issue resolution

We're looking for someone with a strong mix of analytical thinking and communication skills. You should feel comfortable operating in both technical and business contexts and be able to work independently while contributing to team efforts.

Required:

• Solid experience as a Business Analyst in a commercial or enterprise setting

• Excellent stakeholder management and interpersonal communication

• Strong documentation and requirements gathering expertise

• Comfortable working in Agile environments alongside Developers, Testers, and Product Owners

• Ability to manage and prioritise work across BAU and change activities

Desirable:

• Exposure to Microsoft Dynamics 365 CRM

• Experience in financial services or regulated industries

• Understanding of APIs, system migrations, or technical integrations

• A values-led, collaborative culture focused on meaningful outcomes

• Hybrid working model with 2 days per week in the Crawley office

• Opportunities to work on purpose-driven initiatives that make a real difference

• A supportive, inclusive environment where your input is valued

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.