Business analyst

The Company ECOM is a world-leading soft commodity services group specialising in coffee, cocoa, and cotton.

We employ more than a thousand agronomists, field staff worldwide, running innovative on-the-ground operations, and sustainability programmes to help our customers and farming communities worldwide.

Our global presence, unparalleled experience, and strong, trusted relationships allow us to create a valuable and profitable environment for our suppliers, customers, shareholders, and employees.

Background First Mile projects are a key component for ECOM as an origin integrated trading company and have been a focus of our sustainability, traceability, and impact work for a long time.

With recent updates in the EU regulations and increased stakeholder pressures, data capture within the first mile of our supply chain is now more important than ever.

ECOM’s First Mile technology project is a key within the group as we work to increase transparency and traceability to support business and regulatory needs with timely deadlines, and as we deliver a digital product that can support ECOM’s ongoing sustainable commitments going forward across all commodities.

This project is working in an agile environment with developing business needs as the regulation changes and new pressures and requirements become known.

The Role The Business Analyst will work with the First-Mile Product team, within the larger global First Mile Project and Transformation Team.

They will provide business knowledge and support to assess, report and assist with the deployment of the First Mile product in the different businesses within the Group in different origin countries.

This role is based in London, but will be working with different businesses within the Group, spending time in their location to be able to record and analyse current ways of working to the point of implementation and post implementation analysis.

Responsibilities Tasks will include: Develop cross commodity business insight to be able to support the optimisation and development of business processes Highlight future transformational changes, initially focusing on the First Mile projects, with an opportunity to develop further Conduct discovery of origin as-is processes and compare and map differences compared to global ECOM process templates Build relationships with the origin teams to facilitate integration and adoption of new first mile technology Build processes to improve data standardization, quality and coverage, with a specific initial focus on EU regulation compliance, Preparation of materials for various stakeholders To work closely with the Business teams to align on business requirements and ensure alignment with the First Mile projects, To make recommendations, proposal of standardisations and prioritisation methodologies for the Business teams within an agile project structure Coordinate the rollout plans for various projects and communicate these with the First Mile Change lead, Service team and First Mile Project Manager Provide updates and risks associated to activities assigned to the First Mile Product team in the format predefined for each of the projects Skills: Minimum 2 years’ experience as a business or data analyst within a system change/transformation area.

A degree in Business, Management, or related field or equivalent experience Experience within the commodity industry or in supply chain is highly desirable Proven numeracy, analytical and report writing skills Ability to work independently and in a proactive manner.

Excellent communication skills and ability to engage in proactive ways with various teams within origin countries A strong interest for commodity markets Strong attention to detail Fluent English required Spanish or/and French speaking would be desirable