Business Analyst with Salesforce

Role: BA with Salesforce(Banking Experience)

Location :Northampton ,UK(Hybrid)(2 days office)

Job Summary:

Key Responsibilities:

🔹 Requirement Gathering & Analysis:

• Collaborate with business stakeholders to gather, analyze, and document requirements.
• Define business and functional specifications for banking systems and applications.

🔹 Process Improvement & System Implementation:

• Identify gaps and recommend process enhancements within banking workflows.
• Support system integration, migration, and upgrades for banking platforms.

🔹 Stakeholder Management:

• Act as a bridge between business users, technology teams, and third-party vendors.
• Conduct workshops, stakeholder interviews, and user acceptance testing (UAT).

🔹 Salesforce (Good to Have):

• Assist in Salesforce Classic and Lightning migration or enhancement projects.
• Work with Salesforce admins and developers to define CRM-related requirements.

🔹 Data & Reporting:

• Analyze banking data for insights, reporting, and regulatory compliance.
• Work with SQL, Power BI, or other reporting tools (as applicable).

Required Skills & Experience:

✅ Banking Domain Experience: (Banking experience is Must)

• Experience in Retail, Corporate, Investment, or Digital Banking.
• Knowledge of Lending, Payments, Risk, or Regulatory Reporting.

✅ Business Analysis Expertise

• 5+ years of experience as a Business Analyst in the banking sector.
• Experience in process mapping, workflow optimization, and gap analysis.
• Strong documentation skills (BRD, FSD, user stories, use cases).

✅ Technical & Tools Knowledge

• Experience with Salesforce Classic/Lightning (Good to Have).
• Familiarity with JIRA, Confluence, Visio, SQL, Power BI (as applicable).

✅ Methodologies & Certifications

• Agile/Scrum and Waterfall methodologies.