BUSINESS ASSISTANT - MOSCOW, RUSSIA

BUSINESS ASSISTANT
Relocation & PropTech Growth | Moscow, Russia

We’re a British-owned, founder-led group headquartered in Moscow.

• Relocation Division - each month we guide 150 + professionals moving from the UK, EU, North America and beyond through every step of life in Russia.

• Rumove - our fast-growing property-technology platform that matches foreigners with homes in Russia—quickly, safely and in English.

We blend British customer-service standards with deep local expertise and a startup mindset—helping newcomers feel at home while scaling a tech product that’s reshaping the rental market.

We’re looking for a Business Assistant who can wear two hats:

1. Relocation Concierge - be the first friend on the ground for newly-arrived expats: arrange visas, register addresses, book apartments, open bank accounts and solve the "Why is my Wi-Fi not working?" moments.

2. Growth Sidekick for Rumove - collect user feedback, coordinate with landlords, chase data for the product team and keep our founders one step ahead.

You’ll be part translator, part project manager, part problem-solver—and 100 % trusted partner to the leadership team.

AreaTypical TasksClient On-boardingPre-arrival calls, welcome packs, airport meet & greet, SIM/ bank / medical insurance set-ups.Property SearchLiaise with landlords and agencies, schedule viewings, draft bilingual lease agreements, upload listings to Rumove.Administrative SupportManage the founders’ calendars, book travel, prepare expense reports, draft correspondence.Data & Product InputCollect user pain-points, test new Rumove features, track KPIs in Notion/Sheets, compile weekly dashboards.Partnership & EventsSource service providers (movers, translators, cleaners), organise monthly newcomer mixers and webinars.

• Languages: Native-level English

• Experience: 2-4 years in relocation, property, executive assistance or operations—ideally in an international setting.

• Digital Fluency: Google Workspace, CRMs, Slack, Trello; quick to learn internal tools.

• Organisation: Able to juggle 20 + active move-ins while keeping the founders’ day running smoothly.

• People Skills: Empathy, cross-cultural sensitivity, a knack for calming nerves and getting things done in Moscow’s bureaucracy.

• Bonus Points: Exposure to PropTech or real-estate rental platforms; driving licence; prior startup experience.

• Competitive ruble salary + quarterly performance bonus.

• Official employment, paid holidays, voluntary medical insurance.

• MacBook + stipend for mobile data/public transport.

• Fast promotion track—grow into Operations Lead or Product Manager within 12-18 months.

• Hybrid set-up (3 days in our Taganskaya office, 2 days WFH) and flexible hours to match client arrivals.